Customer Service Representative salary in Winchester, VA-WV
Customer Service Representatives in the Winchester, VA-WV metro area earn a median of $44,460 a year ($21.37 an hour), based on BLS data for 1,130 workers.
Pay ranges from $33,010 for the lowest-paid 10% to $57,100 for the top 10%. That is 1% lower than the national median of $44,770. Pay here is 4% higher than the Virginia statewide median of $42,730. There are 17 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $44,680, above the median because a few high earners pull it up.
Pay range for customer service representatives in Winchester, VA-WV
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $33,010 | $15.87 |
| 25th percentile | $38,080 | $18.31 |
| Median | $44,460 | $21.37 |
| 75th percentile | $48,510 | $23.32 |
| 90th percentile (top earners) | $57,100 | $27.45 |
| Average (mean) | $44,680 | $21.48 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,705 |
| Semi-monthly (24 a year) | $1,852.50 |
| Biweekly (26 a year) | $1,710 |
| Weekly | $855 |
| Hourly | $21.37 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $46,220 | 36,750 |
| Roanoke, VA | $45,500 | 2,760 |
| Richmond, VA | $42,660 | 10,960 |
| Staunton-Stuarts Draft, VA | $41,230 | 450 |
| Charlottesville, VA | $40,240 | 1,130 |
| Harrisonburg, VA | $39,100 | 660 |
| Wheeling, WV-OH | $38,440 | 990 |
| Hagerstown-Martinsburg, MD-WV | $38,200 | 1,480 |
| Weirton-Steubenville, WV-OH | $38,160 | 270 |
| Virginia Beach-Chesapeake-Norfolk, VA-NC | $38,150 | 10,960 |
| Huntington-Ashland, WV-KY-OH | $38,060 | 2,590 |
| Lynchburg, VA | $37,670 | 1,220 |
| Charleston, WV | $37,480 | 1,650 |
| Morgantown, WV | $37,450 | 840 |
| Blacksburg-Christiansburg-Radford, VA | $37,430 | 640 |
| Parkersburg-Vienna, WV | $37,190 | 330 |
| Kingsport-Bristol, TN-VA | $36,130 | 2,130 |
| Beckley, WV | $34,610 | 600 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Virginia statewide figures.
Related jobs in Winchester, VA-WV
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,090 | $17.35 |
| Loan Interviewers and Clerks | $46,780 | $22.49 |
| Hotel, Motel, and Resort Desk Clerks | $30,310 | $14.57 |
| Eligibility Interviewers, Government Programs | $49,710 | $23.90 |
| Information and Record Clerks, All Other | $47,540 | $22.86 |
| Interviewers, Except Eligibility and Loan | $43,080 | $20.71 |
| Court, Municipal, and License Clerks | $43,040 | $20.69 |
| Library Assistants, Clerical | $29,830 | $14.34 |
| Human Resources Assistants, Except Payroll and Timekeeping | $57,160 | $27.48 |
| New Accounts Clerk | $45,040 | $21.66 |
| Office Clerks, General | $42,610 | $20.49 |
| First-Line Supervisors of Office and Administrative Support Workers | $62,950 | $30.27 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $45,990 | $22.11 |
| Shipping, Receiving, and Inventory Clerks | $43,850 | $21.08 |
More: Office and Administrative Support Occupations · all salaries in Winchester, VA-WV
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Winchester, VA-WV?
The median salary for customer service representatives in the Winchester, VA-WV metro area is $44,460 a year, or $21.37 an hour. Pay ranges from $33,010 for the lowest-paid 10% to $57,100 for the top 10%.
How much do the highest-paid customer service representatives make in Winchester, VA-WV?
The top 10% of customer service representatives in the Winchester, VA-WV metro area earn at least $57,100 a year. The top 25% earn $48,510 or more.
What is the starting pay for customer service representatives in Winchester, VA-WV?
Entry-level pay (the 10th percentile) is about $33,010 a year, and a quarter of customer service representatives earn $38,080 or less.
How many customer service representatives work in Winchester, VA-WV?
About 1,130 customer service representatives are employed in the Winchester, VA-WV metro area, not counting the self-employed.