Customer Service Representative salary in Connecticut
Customer Service Representatives in Connecticut earn a median of $48,090 a year ($23.12 an hour), based on BLS data for 24,490 workers.
Pay ranges from $37,290 for the lowest-paid 10% to $73,650 for the top 10%. That is 7% higher than the national median of $44,770. Connecticut ranks 7th of 51 states for customer service representatives pay. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $51,860, above the median because a few high earners pull it up.
Pay range for customer service representatives in Connecticut
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $37,290 | $17.93 |
| 25th percentile | $40,460 | $19.45 |
| Median | $48,090 | $23.12 |
| 75th percentile | $60,010 | $28.85 |
| 90th percentile (top earners) | $73,650 | $35.41 |
| Average (mean) | $51,860 | $24.94 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,007.50 |
| Semi-monthly (24 a year) | $2,003.75 |
| Biweekly (26 a year) | $1,849.62 |
| Weekly | $924.81 |
| Hourly | $23.12 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Connecticut
| Metro area | Median salary | Workers |
|---|---|---|
| Bridgeport-Stamford-Danbury, CT | $49,970 | 5,660 |
| Hartford-West Hartford-East Hartford, CT | $48,050 | 9,750 |
| New Haven, CT | $47,490 | 3,520 |
| Waterbury-Shelton, CT | $46,590 | 2,130 |
| Norwich-New London-Willimantic, CT | $45,020 | 1,240 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Connecticut
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $40,630 | $19.53 |
| Library Assistants, Clerical | $39,100 | $18.80 |
| Hotel, Motel, and Resort Desk Clerks | $37,000 | $17.79 |
| Court, Municipal, and License Clerks | $60,480 | $29.08 |
| Eligibility Interviewers, Government Programs | $71,940 | $34.59 |
| Interviewers, Except Eligibility and Loan | $47,980 | $23.07 |
| Loan Interviewers and Clerks | $58,980 | $28.35 |
| Human Resources Assistants, Except Payroll and Timekeeping | $54,130 | $26.02 |
| Information and Record Clerks, All Other | $46,680 | $22.44 |
| Order Clerk | $47,500 | $22.84 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $39,380 | $18.93 |
| Brokerage Clerk | $75,330 | $36.22 |
| New Accounts Clerk | $57,080 | $27.44 |
| File Clerk | $44,810 | $21.55 |
More: Office and Administrative Support Occupations · all salaries in Connecticut
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Connecticut?
The median salary for customer service representatives in Connecticut is $48,090 a year, or $23.12 an hour. Pay ranges from $37,290 for the lowest-paid 10% to $73,650 for the top 10%.
How much do the highest-paid customer service representatives make in Connecticut?
The top 10% of customer service representatives in Connecticut earn at least $73,650 a year. The top 25% earn $60,010 or more.
What is the starting pay for customer service representatives in Connecticut?
Entry-level pay (the 10th percentile) is about $37,290 a year, and a quarter of customer service representatives earn $40,460 or less.
How many customer service representatives work in Connecticut?
About 24,490 customer service representatives are employed in Connecticut, not counting the self-employed.