Customer Service Representative salary in Washington
Customer Service Representatives in Washington earn a median of $50,330 a year ($24.20 an hour), based on BLS data for 39,760 workers.
Pay ranges from $39,290 for the lowest-paid 10% to $73,610 for the top 10%. That is 12% higher than the national median of $44,770. Washington ranks 1st of 51 states for customer service representatives pay, one of the best-paying states for this job. There are 11 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.67). The average (mean) salary is $54,140, above the median because a few high earners pull it up.
Pay range for customer service representatives in Washington
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $39,290 | $18.89 |
| 25th percentile | $44,780 | $21.53 |
| Median | $50,330 | $24.20 |
| 75th percentile | $61,330 | $29.49 |
| 90th percentile (top earners) | $73,610 | $35.39 |
| Average (mean) | $54,140 | $26.03 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,194.17 |
| Semi-monthly (24 a year) | $2,097.08 |
| Biweekly (26 a year) | $1,935.77 |
| Weekly | $967.88 |
| Hourly | $24.20 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Washington
| Metro area | Median salary | Workers |
|---|---|---|
| Seattle-Tacoma-Bellevue, WA | $53,550 | 25,840 |
| Olympia-Lacey-Tumwater, WA | $49,630 | 1,430 |
| Longview-Kelso, WA | $49,460 | 380 |
| Mount Vernon-Anacortes, WA | $49,160 | 400 |
| Portland-Vancouver-Hillsboro, OR-WA | $48,650 | 12,720 |
| Walla Walla, WA | $48,590 | 150 |
| Wenatchee-East Wenatchee, WA | $48,590 | 450 |
| Bremerton-Silverdale-Port Orchard, WA | $47,000 | 680 |
| Bellingham, WA | $46,940 | 1,000 |
| Spokane-Spokane Valley, WA | $46,790 | 2,850 |
| Yakima, WA | $46,570 | 670 |
| Kennewick-Richland, WA | $45,380 | 1,290 |
| Lewiston, ID-WA | $40,700 | 570 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Washington
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $44,710 | $21.49 |
| Hotel, Motel, and Resort Desk Clerks | $40,460 | $19.45 |
| Order Clerk | $47,990 | $23.07 |
| Eligibility Interviewers, Government Programs | $66,330 | $31.89 |
| Information and Record Clerks, All Other | $53,890 | $25.91 |
| Court, Municipal, and License Clerks | $64,680 | $31.10 |
| Loan Interviewers and Clerks | $58,740 | $28.24 |
| Interviewers, Except Eligibility and Loan | $51,090 | $24.56 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $48,520 | $23.33 |
| Library Assistants, Clerical | $47,540 | $22.85 |
| Human Resources Assistants, Except Payroll and Timekeeping | $57,390 | $27.59 |
| File Clerk | $45,830 | $22.04 |
| New Accounts Clerk | $52,830 | $25.40 |
| Brokerage Clerk | $73,120 | $35.15 |
More: Office and Administrative Support Occupations · all salaries in Washington
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Washington?
The median salary for customer service representatives in Washington is $50,330 a year, or $24.20 an hour. Pay ranges from $39,290 for the lowest-paid 10% to $73,610 for the top 10%.
How much do the highest-paid customer service representatives make in Washington?
The top 10% of customer service representatives in Washington earn at least $73,610 a year. The top 25% earn $61,330 or more.
What is the starting pay for customer service representatives in Washington?
Entry-level pay (the 10th percentile) is about $39,290 a year, and a quarter of customer service representatives earn $44,780 or less.
How many customer service representatives work in Washington?
About 39,760 customer service representatives are employed in Washington, not counting the self-employed.