Customer Service Representative salary in New Jersey
Customer Service Representatives in New Jersey earn a median of $47,740 a year ($22.95 an hour), based on BLS data for 59,690 workers.
Pay ranges from $35,520 for the lowest-paid 10% to $72,040 for the top 10%. That is 7% higher than the national median of $44,770. New Jersey ranks 9th of 51 states for customer service representatives pay. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $51,030, above the median because a few high earners pull it up.
Pay range for customer service representatives in New Jersey
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,520 | $17.08 |
| 25th percentile | $39,410 | $18.95 |
| Median | $47,740 | $22.95 |
| 75th percentile | $59,070 | $28.40 |
| 90th percentile (top earners) | $72,040 | $34.63 |
| Average (mean) | $51,030 | $24.53 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,978.33 |
| Semi-monthly (24 a year) | $1,989.17 |
| Biweekly (26 a year) | $1,836.15 |
| Weekly | $918.08 |
| Hourly | $22.95 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in New Jersey
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $49,590 | 125,570 |
| Trenton-Princeton, NJ | $47,590 | 3,140 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | 41,740 |
| Vineland, NJ | $45,000 | 620 |
| Allentown-Bethlehem-Easton, PA-NJ | $44,160 | 5,140 |
| Atlantic City-Hammonton, NJ | $43,920 | 2,100 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in New Jersey
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $41,650 | $20.02 |
| Court, Municipal, and License Clerks | $53,700 | $25.82 |
| Hotel, Motel, and Resort Desk Clerks | $38,110 | $18.32 |
| Interviewers, Except Eligibility and Loan | $47,380 | $22.78 |
| Human Resources Assistants, Except Payroll and Timekeeping | $54,410 | $26.16 |
| Loan Interviewers and Clerks | $58,760 | $28.25 |
| Brokerage Clerk | $74,830 | $35.98 |
| Information and Record Clerks, All Other | $55,830 | $26.84 |
| Library Assistants, Clerical | $39,780 | $19.13 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $38,780 | $18.64 |
| Order Clerk | $46,270 | $22.25 |
| File Clerk | $44,400 | $21.34 |
| Eligibility Interviewers, Government Programs | $51,380 | $24.70 |
| Credit Authorizers, Checkers, and Clerks | $59,400 | $28.56 |
More: Office and Administrative Support Occupations · all salaries in New Jersey
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in New Jersey?
The median salary for customer service representatives in New Jersey is $47,740 a year, or $22.95 an hour. Pay ranges from $35,520 for the lowest-paid 10% to $72,040 for the top 10%.
How much do the highest-paid customer service representatives make in New Jersey?
The top 10% of customer service representatives in New Jersey earn at least $72,040 a year. The top 25% earn $59,070 or more.
What is the starting pay for customer service representatives in New Jersey?
Entry-level pay (the 10th percentile) is about $35,520 a year, and a quarter of customer service representatives earn $39,410 or less.
How many customer service representatives work in New Jersey?
About 59,690 customer service representatives are employed in New Jersey, not counting the self-employed.