Customer Service Representative salary in Morgantown, WV
Customer Service Representatives in the Morgantown, WV metro area earn a median of $37,450 a year ($18.00 an hour), based on BLS data for 840 workers.
Pay ranges from $30,650 for the lowest-paid 10% to $54,930 for the top 10%. That is 16% lower than the national median of $44,770. Pay here is 3% lower than the West Virginia statewide median of $38,430. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.74). The average (mean) salary is $42,180, above the median because a few high earners pull it up.
Pay range for customer service representatives in Morgantown, WV
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,650 | $14.73 |
| 25th percentile | $35,880 | $17.25 |
| Median | $37,450 | $18.00 |
| 75th percentile | $47,060 | $22.63 |
| 90th percentile (top earners) | $54,930 | $26.41 |
| Average (mean) | $42,180 | $20.28 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,120.83 |
| Semi-monthly (24 a year) | $1,560.42 |
| Biweekly (26 a year) | $1,440.38 |
| Weekly | $720.19 |
| Hourly | $18.00 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $46,220 | 36,750 |
| Winchester, VA-WV | $44,460 | 1,130 |
| Wheeling, WV-OH | $38,440 | 990 |
| Hagerstown-Martinsburg, MD-WV | $38,200 | 1,480 |
| Weirton-Steubenville, WV-OH | $38,160 | 270 |
| Huntington-Ashland, WV-KY-OH | $38,060 | 2,590 |
| Charleston, WV | $37,480 | 1,650 |
| Parkersburg-Vienna, WV | $37,190 | 330 |
| Beckley, WV | $34,610 | 600 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the West Virginia statewide figures.
Related jobs in Morgantown, WV
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $33,170 | $15.95 |
| Interviewers, Except Eligibility and Loan | $36,480 | $17.54 |
| Hotel, Motel, and Resort Desk Clerks | $27,010 | $12.98 |
| Court, Municipal, and License Clerks | $38,640 | $18.58 |
| Information and Record Clerks, All Other | $48,220 | $23.18 |
| Loan Interviewers and Clerks | $42,090 | $20.24 |
| Library Assistants, Clerical | $35,250 | $16.95 |
| Human Resources Assistants, Except Payroll and Timekeeping | $40,440 | $19.44 |
| Office Clerks, General | $37,140 | $17.85 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $41,810 | $20.10 |
| First-Line Supervisors of Office and Administrative Support Workers | $56,430 | $27.13 |
| Bookkeeping, Accounting, and Auditing Clerks | $42,810 | $20.58 |
| Medical Secretaries and Administrative Assistants | $38,100 | $18.32 |
| Shipping, Receiving, and Inventory Clerks | $40,330 | $19.39 |
More: Office and Administrative Support Occupations · all salaries in Morgantown, WV
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Morgantown, WV?
The median salary for customer service representatives in the Morgantown, WV metro area is $37,450 a year, or $18.00 an hour. Pay ranges from $30,650 for the lowest-paid 10% to $54,930 for the top 10%.
How much do the highest-paid customer service representatives make in Morgantown, WV?
The top 10% of customer service representatives in the Morgantown, WV metro area earn at least $54,930 a year. The top 25% earn $47,060 or more.
What is the starting pay for customer service representatives in Morgantown, WV?
Entry-level pay (the 10th percentile) is about $30,650 a year, and a quarter of customer service representatives earn $35,880 or less.
How many customer service representatives work in Morgantown, WV?
About 840 customer service representatives are employed in the Morgantown, WV metro area, not counting the self-employed.