Customer Service Representative salary in Lynchburg, VA
Customer Service Representatives in the Lynchburg, VA metro area earn a median of $37,670 a year ($18.11 an hour), based on BLS data for 1,220 workers.
Pay ranges from $29,390 for the lowest-paid 10% to $56,070 for the top 10%. That is 16% lower than the national median of $44,770. Pay here is 12% lower than the Virginia statewide median of $42,730. There are 13 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.75). The average (mean) salary is $40,710, above the median because a few high earners pull it up.
Pay range for customer service representatives in Lynchburg, VA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,390 | $14.13 |
| 25th percentile | $32,130 | $15.45 |
| Median | $37,670 | $18.11 |
| 75th percentile | $45,810 | $22.02 |
| 90th percentile (top earners) | $56,070 | $26.96 |
| Average (mean) | $40,710 | $19.57 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,139.17 |
| Semi-monthly (24 a year) | $1,569.58 |
| Biweekly (26 a year) | $1,448.85 |
| Weekly | $724.42 |
| Hourly | $18.11 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $46,220 | 36,750 |
| Roanoke, VA | $45,500 | 2,760 |
| Winchester, VA-WV | $44,460 | 1,130 |
| Richmond, VA | $42,660 | 10,960 |
| Staunton-Stuarts Draft, VA | $41,230 | 450 |
| Charlottesville, VA | $40,240 | 1,130 |
| Harrisonburg, VA | $39,100 | 660 |
| Virginia Beach-Chesapeake-Norfolk, VA-NC | $38,150 | 10,960 |
| Blacksburg-Christiansburg-Radford, VA | $37,430 | 640 |
| Kingsport-Bristol, TN-VA | $36,130 | 2,130 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Virginia statewide figures.
Related jobs in Lynchburg, VA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $33,940 | $16.32 |
| Eligibility Interviewers, Government Programs | $47,800 | $22.98 |
| Information and Record Clerks, All Other | $26,350 | $12.67 |
| Court, Municipal, and License Clerks | $43,040 | $20.69 |
| Loan Interviewers and Clerks | $46,760 | $22.48 |
| Interviewers, Except Eligibility and Loan | $40,300 | $19.38 |
| Order Clerk | $36,990 | $17.78 |
| File Clerk | $38,250 | $18.39 |
| Human Resources Assistants, Except Payroll and Timekeeping | $47,740 | $22.95 |
| Library Assistants, Clerical | $32,090 | $15.43 |
| New Accounts Clerk | $40,710 | $19.57 |
| Office Clerks, General | $40,220 | $19.34 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $41,510 | $19.96 |
| Bookkeeping, Accounting, and Auditing Clerks | $47,060 | $22.63 |
More: Office and Administrative Support Occupations · all salaries in Lynchburg, VA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Lynchburg, VA?
The median salary for customer service representatives in the Lynchburg, VA metro area is $37,670 a year, or $18.11 an hour. Pay ranges from $29,390 for the lowest-paid 10% to $56,070 for the top 10%.
How much do the highest-paid customer service representatives make in Lynchburg, VA?
The top 10% of customer service representatives in the Lynchburg, VA metro area earn at least $56,070 a year. The top 25% earn $45,810 or more.
What is the starting pay for customer service representatives in Lynchburg, VA?
Entry-level pay (the 10th percentile) is about $29,390 a year, and a quarter of customer service representatives earn $32,130 or less.
How many customer service representatives work in Lynchburg, VA?
About 1,220 customer service representatives are employed in the Lynchburg, VA metro area, not counting the self-employed.