Customer Service Representative salary in Sioux City, IA-NE-SD
Customer Service Representatives in the Sioux City, IA-NE-SD metro area earn a median of $41,010 a year ($19.72 an hour), based on BLS data for 1,110 workers.
Pay ranges from $29,960 for the lowest-paid 10% to $58,360 for the top 10%. That is 8% lower than the national median of $44,770. Pay here is 11% lower than the Iowa statewide median of $46,090. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $42,960, above the median because a few high earners pull it up.
Pay range for customer service representatives in Sioux City, IA-NE-SD
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,960 | $14.40 |
| 25th percentile | $35,920 | $17.27 |
| Median | $41,010 | $19.72 |
| 75th percentile | $48,840 | $23.48 |
| 90th percentile (top earners) | $58,360 | $28.06 |
| Average (mean) | $42,960 | $20.66 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,417.50 |
| Semi-monthly (24 a year) | $1,708.75 |
| Biweekly (26 a year) | $1,577.31 |
| Weekly | $788.65 |
| Hourly | $19.72 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Des Moines-West Des Moines, IA | $48,880 | 12,070 |
| Dubuque, IA | $46,670 | 1,880 |
| Cedar Rapids, IA | $45,510 | 3,130 |
| Grand Island, NE | $45,070 | 410 |
| Omaha, NE-IA | $44,260 | 8,810 |
| Sioux Falls, SD-MN | $43,850 | 3,270 |
| Ames, IA | $42,820 | 690 |
| Iowa City, IA | $42,340 | 1,190 |
| Lincoln, NE | $41,430 | 2,540 |
| Davenport-Moline-Rock Island, IA-IL | $39,950 | 3,040 |
| Waterloo-Cedar Falls, IA | $39,530 | 1,540 |
| Rapid City, SD | $38,520 | 1,010 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Iowa statewide figures.
Related jobs in Sioux City, IA-NE-SD
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $38,380 | $18.45 |
| Hotel, Motel, and Resort Desk Clerks | $31,280 | $15.04 |
| Loan Interviewers and Clerks | $43,230 | $20.78 |
| Court, Municipal, and License Clerks | $47,760 | $22.96 |
| Eligibility Interviewers, Government Programs | $64,990 | $31.24 |
| Interviewers, Except Eligibility and Loan | $43,340 | $20.84 |
| New Accounts Clerk | $45,040 | $21.65 |
| Office Clerks, General | $44,060 | $21.18 |
| Bookkeeping, Accounting, and Auditing Clerks | $47,390 | $22.78 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $45,950 | $22.09 |
| Shipping, Receiving, and Inventory Clerks | $48,270 | $23.21 |
| First-Line Supervisors of Office and Administrative Support Workers | $61,760 | $29.69 |
| Medical Secretaries and Administrative Assistants | $41,890 | $20.14 |
| Teller | $36,950 | $17.77 |
More: Office and Administrative Support Occupations · all salaries in Sioux City, IA-NE-SD
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Sioux City, IA-NE-SD?
The median salary for customer service representatives in the Sioux City, IA-NE-SD metro area is $41,010 a year, or $19.72 an hour. Pay ranges from $29,960 for the lowest-paid 10% to $58,360 for the top 10%.
How much do the highest-paid customer service representatives make in Sioux City, IA-NE-SD?
The top 10% of customer service representatives in the Sioux City, IA-NE-SD metro area earn at least $58,360 a year. The top 25% earn $48,840 or more.
What is the starting pay for customer service representatives in Sioux City, IA-NE-SD?
Entry-level pay (the 10th percentile) is about $29,960 a year, and a quarter of customer service representatives earn $35,920 or less.
How many customer service representatives work in Sioux City, IA-NE-SD?
About 1,110 customer service representatives are employed in the Sioux City, IA-NE-SD metro area, not counting the self-employed.