Customer Service Representative salary in Grand Island, NE
Customer Service Representatives in the Grand Island, NE metro area earn a median of $45,070 a year ($21.67 an hour), based on BLS data for 410 workers.
Pay ranges from $31,140 for the lowest-paid 10% to $57,940 for the top 10%. That is 1% higher than the national median of $44,770. Pay here is 3% higher than the Nebraska statewide median of $43,940. There are 10 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.63). The average (mean) salary is $43,920, close to the median.
Pay range for customer service representatives in Grand Island, NE
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,140 | $14.97 |
| 25th percentile | $36,290 | $17.45 |
| Median | $45,070 | $21.67 |
| 75th percentile | $47,360 | $22.77 |
| 90th percentile (top earners) | $57,940 | $27.86 |
| Average (mean) | $43,920 | $21.11 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,755.83 |
| Semi-monthly (24 a year) | $1,877.92 |
| Biweekly (26 a year) | $1,733.46 |
| Weekly | $866.73 |
| Hourly | $21.67 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Omaha, NE-IA | $44,260 | 8,810 |
| Lincoln, NE | $41,430 | 2,540 |
| Sioux City, IA-NE-SD | $41,010 | 1,110 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Nebraska statewide figures.
Related jobs in Grand Island, NE
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $37,400 | $17.98 |
| Hotel, Motel, and Resort Desk Clerks | $30,230 | $14.53 |
| Interviewers, Except Eligibility and Loan | $38,180 | $18.36 |
| New Accounts Clerk | $47,260 | $22.72 |
| Court, Municipal, and License Clerks | $56,450 | $27.14 |
| Loan Interviewers and Clerks | $47,840 | $23.00 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $44,450 | $21.37 |
| Bookkeeping, Accounting, and Auditing Clerks | $46,610 | $22.41 |
| Office Clerks, General | $36,400 | $17.50 |
| First-Line Supervisors of Office and Administrative Support Workers | $60,790 | $29.23 |
| Shipping, Receiving, and Inventory Clerks | $46,090 | $22.16 |
| Teller | $37,440 | $18.00 |
| Medical Secretaries and Administrative Assistants | $44,580 | $21.43 |
| Billing and Posting Clerks | $46,490 | $22.35 |
More: Office and Administrative Support Occupations · all salaries in Grand Island, NE
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Grand Island, NE?
The median salary for customer service representatives in the Grand Island, NE metro area is $45,070 a year, or $21.67 an hour. Pay ranges from $31,140 for the lowest-paid 10% to $57,940 for the top 10%.
How much do the highest-paid customer service representatives make in Grand Island, NE?
The top 10% of customer service representatives in the Grand Island, NE metro area earn at least $57,940 a year. The top 25% earn $47,360 or more.
What is the starting pay for customer service representatives in Grand Island, NE?
Entry-level pay (the 10th percentile) is about $31,140 a year, and a quarter of customer service representatives earn $36,290 or less.
How many customer service representatives work in Grand Island, NE?
About 410 customer service representatives are employed in the Grand Island, NE metro area, not counting the self-employed.