Customer Service Representative salary in Lincoln, NE
Customer Service Representatives in the Lincoln, NE metro area earn a median of $41,430 a year ($19.92 an hour), based on BLS data for 2,540 workers.
Pay ranges from $31,750 for the lowest-paid 10% to $58,180 for the top 10%. That is 7% lower than the national median of $44,770. Pay here is 6% lower than the Nebraska statewide median of $43,940. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $43,110, above the median because a few high earners pull it up.
Pay range for customer service representatives in Lincoln, NE
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,750 | $15.27 |
| 25th percentile | $37,080 | $17.83 |
| Median | $41,430 | $19.92 |
| 75th percentile | $46,700 | $22.45 |
| 90th percentile (top earners) | $58,180 | $27.97 |
| Average (mean) | $43,110 | $20.73 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,452.50 |
| Semi-monthly (24 a year) | $1,726.25 |
| Biweekly (26 a year) | $1,593.46 |
| Weekly | $796.73 |
| Hourly | $19.92 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Grand Island, NE | $45,070 | 410 |
| Omaha, NE-IA | $44,260 | 8,810 |
| Sioux City, IA-NE-SD | $41,010 | 1,110 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Nebraska statewide figures.
Related jobs in Lincoln, NE
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $37,050 | $17.81 |
| Interviewers, Except Eligibility and Loan | $40,740 | $19.59 |
| Hotel, Motel, and Resort Desk Clerks | $32,460 | $15.61 |
| Loan Interviewers and Clerks | $47,890 | $23.03 |
| Information and Record Clerks, All Other | $46,890 | $22.54 |
| New Accounts Clerk | $46,110 | $22.17 |
| File Clerk | $40,810 | $19.62 |
| Human Resources Assistants, Except Payroll and Timekeeping | $46,280 | $22.25 |
| Court, Municipal, and License Clerks | $53,950 | $25.94 |
| Eligibility Interviewers, Government Programs | $55,440 | $26.65 |
| Library Assistants, Clerical | $28,080 | $13.50 |
| Order Clerk | $38,240 | $18.38 |
| Brokerage Clerk | $65,350 | $31.42 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,230 | $22.71 |
More: Office and Administrative Support Occupations · all salaries in Lincoln, NE
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Lincoln, NE?
The median salary for customer service representatives in the Lincoln, NE metro area is $41,430 a year, or $19.92 an hour. Pay ranges from $31,750 for the lowest-paid 10% to $58,180 for the top 10%.
How much do the highest-paid customer service representatives make in Lincoln, NE?
The top 10% of customer service representatives in the Lincoln, NE metro area earn at least $58,180 a year. The top 25% earn $46,700 or more.
What is the starting pay for customer service representatives in Lincoln, NE?
Entry-level pay (the 10th percentile) is about $31,750 a year, and a quarter of customer service representatives earn $37,080 or less.
How many customer service representatives work in Lincoln, NE?
About 2,540 customer service representatives are employed in the Lincoln, NE metro area, not counting the self-employed.