Customer Service Representative salary in Memphis, TN-MS-AR
Customer Service Representatives in the Memphis, TN-MS-AR metro area earn a median of $44,090 a year ($21.20 an hour), based on BLS data for 9,360 workers.
Pay ranges from $31,570 for the lowest-paid 10% to $60,470 for the top 10%. That is 2% lower than the national median of $44,770. Pay here is 3% higher than the Tennessee statewide median of $42,830. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $45,050, above the median because a few high earners pull it up.
Pay range for customer service representatives in Memphis, TN-MS-AR
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,570 | $15.18 |
| 25th percentile | $36,650 | $17.62 |
| Median | $44,090 | $21.20 |
| 75th percentile | $48,470 | $23.30 |
| 90th percentile (top earners) | $60,470 | $29.07 |
| Average (mean) | $45,050 | $21.66 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,674.17 |
| Semi-monthly (24 a year) | $1,837.08 |
| Biweekly (26 a year) | $1,695.77 |
| Weekly | $847.88 |
| Hourly | $21.20 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Nashville-Davidson--Murfreesboro--Franklin, TN | $45,510 | 20,770 |
| Chattanooga, TN-GA | $45,030 | 5,120 |
| Fayetteville-Springdale-Rogers, AR | $39,510 | 4,170 |
| Knoxville, TN | $38,840 | 6,640 |
| Jackson, TN | $38,680 | 970 |
| Little Rock-North Little Rock-Conway, AR | $38,160 | 6,650 |
| Jackson, MS | $37,850 | 4,270 |
| Clarksville, TN-KY | $37,650 | 1,610 |
| Cleveland, TN | $37,600 | 590 |
| Morristown, TN | $37,570 | 740 |
| Gulfport-Biloxi, MS | $37,540 | 2,270 |
| Fort Smith, AR-OK | $37,500 | 1,860 |
| Jonesboro, AR | $36,770 | 730 |
| Hattiesburg, MS | $36,700 | 1,280 |
| Johnson City, TN | $36,570 | 1,940 |
| Kingsport-Bristol, TN-VA | $36,130 | 2,130 |
| Texarkana, TX-AR | $36,090 | 740 |
| Hot Springs, AR | $34,150 | 470 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Tennessee statewide figures.
Related jobs in Memphis, TN-MS-AR
| Job | Median salary | Hourly |
|---|---|---|
| Eligibility Interviewers, Government Programs | $49,940 | $24.01 |
| Receptionists and Information Clerks | $34,530 | $16.60 |
| Hotel, Motel, and Resort Desk Clerks | $30,270 | $14.55 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,490 | $23.31 |
| Court, Municipal, and License Clerks | $40,510 | $19.47 |
| Loan Interviewers and Clerks | $45,010 | $21.64 |
| Information and Record Clerks, All Other | $44,320 | $21.31 |
| Order Clerk | $40,770 | $19.60 |
| File Clerk | $43,000 | $20.68 |
| Interviewers, Except Eligibility and Loan | $40,610 | $19.52 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $38,880 | $18.69 |
| New Accounts Clerk | $51,750 | $24.88 |
| Library Assistants, Clerical | $34,270 | $16.48 |
| Correspondence Clerk | $42,380 | $20.38 |
More: Office and Administrative Support Occupations · all salaries in Memphis, TN-MS-AR
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Memphis, TN-MS-AR?
The median salary for customer service representatives in the Memphis, TN-MS-AR metro area is $44,090 a year, or $21.20 an hour. Pay ranges from $31,570 for the lowest-paid 10% to $60,470 for the top 10%.
How much do the highest-paid customer service representatives make in Memphis, TN-MS-AR?
The top 10% of customer service representatives in the Memphis, TN-MS-AR metro area earn at least $60,470 a year. The top 25% earn $48,470 or more.
What is the starting pay for customer service representatives in Memphis, TN-MS-AR?
Entry-level pay (the 10th percentile) is about $31,570 a year, and a quarter of customer service representatives earn $36,650 or less.
How many customer service representatives work in Memphis, TN-MS-AR?
About 9,360 customer service representatives are employed in the Memphis, TN-MS-AR metro area, not counting the self-employed.