Customer Service Representative salary in Chattanooga, TN-GA
Customer Service Representatives in the Chattanooga, TN-GA metro area earn a median of $45,030 a year ($21.65 an hour), based on BLS data for 5,120 workers.
Pay ranges from $31,180 for the lowest-paid 10% to $59,060 for the top 10%. That is 1% higher than the national median of $44,770. Pay here is 5% higher than the Tennessee statewide median of $42,830. There are 19 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $44,490, close to the median.
Pay range for customer service representatives in Chattanooga, TN-GA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,180 | $14.99 |
| 25th percentile | $37,450 | $18.01 |
| Median | $45,030 | $21.65 |
| 75th percentile | $47,630 | $22.90 |
| 90th percentile (top earners) | $59,060 | $28.40 |
| Average (mean) | $44,490 | $21.39 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,752.50 |
| Semi-monthly (24 a year) | $1,876.25 |
| Biweekly (26 a year) | $1,731.92 |
| Weekly | $865.96 |
| Hourly | $21.65 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Nashville-Davidson--Murfreesboro--Franklin, TN | $45,510 | 20,770 |
| Memphis, TN-MS-AR | $44,090 | 9,360 |
| Atlanta-Sandy Springs-Roswell, GA | $42,710 | 59,990 |
| Dalton, GA | $39,730 | 1,080 |
| Augusta-Richmond County, GA-SC | $39,570 | 3,620 |
| Gainesville, GA | $39,310 | 1,320 |
| Knoxville, TN | $38,840 | 6,640 |
| Jackson, TN | $38,680 | 970 |
| Macon-Bibb County, GA | $38,340 | 1,430 |
| Clarksville, TN-KY | $37,650 | 1,610 |
| Cleveland, TN | $37,600 | 590 |
| Morristown, TN | $37,570 | 740 |
| Hinesville, GA | $37,490 | 250 |
| Columbus, GA-AL | $37,330 | 2,150 |
| Savannah, GA | $36,830 | 3,290 |
| Warner Robins, GA | $36,830 | 770 |
| Rome, GA | $36,700 | 850 |
| Johnson City, TN | $36,570 | 1,940 |
| Athens-Clarke County, GA | $36,320 | 1,180 |
| Brunswick-St. Simons, GA | $36,200 | 620 |
| Kingsport-Bristol, TN-VA | $36,130 | 2,130 |
| Valdosta, GA | $35,260 | 780 |
| Albany, GA | $33,190 | 1,480 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Tennessee statewide figures.
Related jobs in Chattanooga, TN-GA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,070 | $16.86 |
| Hotel, Motel, and Resort Desk Clerks | $29,350 | $14.11 |
| Loan Interviewers and Clerks | $42,220 | $20.30 |
| Human Resources Assistants, Except Payroll and Timekeeping | $44,520 | $21.40 |
| Information and Record Clerks, All Other | $27,610 | $13.27 |
| File Clerk | $36,400 | $17.50 |
| Interviewers, Except Eligibility and Loan | $27,420 | $13.18 |
| Court, Municipal, and License Clerks | $49,920 | $24.00 |
| Eligibility Interviewers, Government Programs | $42,760 | $20.56 |
| Order Clerk | $42,840 | $20.59 |
| Library Assistants, Clerical | $41,860 | $20.13 |
| Correspondence Clerk | $51,480 | $24.75 |
| First-Line Supervisors of Office and Administrative Support Workers | $64,150 | $30.84 |
| Office Clerks, General | $37,860 | $18.20 |
More: Office and Administrative Support Occupations · all salaries in Chattanooga, TN-GA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Chattanooga, TN-GA?
The median salary for customer service representatives in the Chattanooga, TN-GA metro area is $45,030 a year, or $21.65 an hour. Pay ranges from $31,180 for the lowest-paid 10% to $59,060 for the top 10%.
How much do the highest-paid customer service representatives make in Chattanooga, TN-GA?
The top 10% of customer service representatives in the Chattanooga, TN-GA metro area earn at least $59,060 a year. The top 25% earn $47,630 or more.
What is the starting pay for customer service representatives in Chattanooga, TN-GA?
Entry-level pay (the 10th percentile) is about $31,180 a year, and a quarter of customer service representatives earn $37,450 or less.
How many customer service representatives work in Chattanooga, TN-GA?
About 5,120 customer service representatives are employed in the Chattanooga, TN-GA metro area, not counting the self-employed.