Customer Service Representative salary in Macon-Bibb County, GA
Customer Service Representatives in the Macon-Bibb County, GA metro area earn a median of $38,340 a year ($18.44 an hour), based on BLS data for 1,430 workers.
Pay ranges from $28,760 for the lowest-paid 10% to $55,470 for the top 10%. That is 14% lower than the national median of $44,770. Pay here is 3% lower than the Georgia statewide median of $39,630. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $40,560, above the median because a few high earners pull it up.
Pay range for customer service representatives in Macon-Bibb County, GA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $28,760 | $13.83 |
| 25th percentile | $33,080 | $15.90 |
| Median | $38,340 | $18.44 |
| 75th percentile | $45,100 | $21.69 |
| 90th percentile (top earners) | $55,470 | $26.67 |
| Average (mean) | $40,560 | $19.50 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,195 |
| Semi-monthly (24 a year) | $1,597.50 |
| Biweekly (26 a year) | $1,474.62 |
| Weekly | $737.31 |
| Hourly | $18.44 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Chattanooga, TN-GA | $45,030 | 5,120 |
| Atlanta-Sandy Springs-Roswell, GA | $42,710 | 59,990 |
| Dalton, GA | $39,730 | 1,080 |
| Augusta-Richmond County, GA-SC | $39,570 | 3,620 |
| Gainesville, GA | $39,310 | 1,320 |
| Hinesville, GA | $37,490 | 250 |
| Columbus, GA-AL | $37,330 | 2,150 |
| Savannah, GA | $36,830 | 3,290 |
| Warner Robins, GA | $36,830 | 770 |
| Rome, GA | $36,700 | 850 |
| Athens-Clarke County, GA | $36,320 | 1,180 |
| Brunswick-St. Simons, GA | $36,200 | 620 |
| Valdosta, GA | $35,260 | 780 |
| Albany, GA | $33,190 | 1,480 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Georgia statewide figures.
Related jobs in Macon-Bibb County, GA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,510 | $17.56 |
| Court, Municipal, and License Clerks | $37,360 | $17.96 |
| Eligibility Interviewers, Government Programs | $37,130 | $17.85 |
| File Clerk | $39,500 | $18.99 |
| New Accounts Clerk | $48,220 | $23.18 |
| Loan Interviewers and Clerks | $47,180 | $22.68 |
| Human Resources Assistants, Except Payroll and Timekeeping | $41,660 | $20.03 |
| Office Clerks, General | $36,700 | $17.64 |
| Medical Secretaries and Administrative Assistants | $38,560 | $18.54 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $38,400 | $18.46 |
| First-Line Supervisors of Office and Administrative Support Workers | $60,350 | $29.01 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,760 | $22.00 |
| Shipping, Receiving, and Inventory Clerks | $38,730 | $18.62 |
| Postal Service Mail Carrier | $55,490 | $26.68 |
More: Office and Administrative Support Occupations · all salaries in Macon-Bibb County, GA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Macon-Bibb County, GA?
The median salary for customer service representatives in the Macon-Bibb County, GA metro area is $38,340 a year, or $18.44 an hour. Pay ranges from $28,760 for the lowest-paid 10% to $55,470 for the top 10%.
How much do the highest-paid customer service representatives make in Macon-Bibb County, GA?
The top 10% of customer service representatives in the Macon-Bibb County, GA metro area earn at least $55,470 a year. The top 25% earn $45,100 or more.
What is the starting pay for customer service representatives in Macon-Bibb County, GA?
Entry-level pay (the 10th percentile) is about $28,760 a year, and a quarter of customer service representatives earn $33,080 or less.
How many customer service representatives work in Macon-Bibb County, GA?
About 1,430 customer service representatives are employed in the Macon-Bibb County, GA metro area, not counting the self-employed.