Customer Service Representative salary in Columbus, GA-AL
Customer Service Representatives in the Columbus, GA-AL metro area earn a median of $37,330 a year ($17.95 an hour), based on BLS data for 2,150 workers.
Pay ranges from $28,450 for the lowest-paid 10% to $48,590 for the top 10%. That is 17% lower than the national median of $44,770. Pay here is 6% lower than the Georgia statewide median of $39,630. There are 18 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $37,940, above the median because a few high earners pull it up.
Pay range for customer service representatives in Columbus, GA-AL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $28,450 | $13.68 |
| 25th percentile | $30,880 | $14.85 |
| Median | $37,330 | $17.95 |
| 75th percentile | $40,820 | $19.62 |
| 90th percentile (top earners) | $48,590 | $23.36 |
| Average (mean) | $37,940 | $18.24 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,110.83 |
| Semi-monthly (24 a year) | $1,555.42 |
| Biweekly (26 a year) | $1,435.77 |
| Weekly | $717.88 |
| Hourly | $17.95 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Chattanooga, TN-GA | $45,030 | 5,120 |
| Atlanta-Sandy Springs-Roswell, GA | $42,710 | 59,990 |
| Decatur, AL | $41,070 | 710 |
| Birmingham, AL | $40,530 | 9,850 |
| Dalton, GA | $39,730 | 1,080 |
| Augusta-Richmond County, GA-SC | $39,570 | 3,620 |
| Gainesville, GA | $39,310 | 1,320 |
| Huntsville, AL | $38,400 | 3,340 |
| Macon-Bibb County, GA | $38,340 | 1,430 |
| Tuscaloosa, AL | $37,990 | 860 |
| Daphne-Fairhope-Foley, AL | $37,820 | 1,110 |
| Mobile, AL | $37,690 | 2,420 |
| Florence-Muscle Shoals, AL | $37,520 | 650 |
| Hinesville, GA | $37,490 | 250 |
| Montgomery, AL | $36,960 | 2,500 |
| Savannah, GA | $36,830 | 3,290 |
| Warner Robins, GA | $36,830 | 770 |
| Rome, GA | $36,700 | 850 |
| Athens-Clarke County, GA | $36,320 | 1,180 |
| Brunswick-St. Simons, GA | $36,200 | 620 |
| Anniston-Oxford, AL | $36,190 | 430 |
| Dothan, AL | $36,180 | 840 |
| Auburn-Opelika, AL | $35,810 | 960 |
| Gadsden, AL | $35,450 | 340 |
| Valdosta, GA | $35,260 | 780 |
| Albany, GA | $33,190 | 1,480 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Georgia statewide figures.
Related jobs in Columbus, GA-AL
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,200 | $15.00 |
| Hotel, Motel, and Resort Desk Clerks | $28,120 | $13.52 |
| Court, Municipal, and License Clerks | $38,700 | $18.61 |
| Information and Record Clerks, All Other | $58,120 | $27.94 |
| Human Resources Assistants, Except Payroll and Timekeeping | $49,110 | $23.61 |
| Loan Interviewers and Clerks | $33,410 | $16.06 |
| Eligibility Interviewers, Government Programs | $38,900 | $18.70 |
| Interviewers, Except Eligibility and Loan | $37,400 | $17.98 |
| Order Clerk | $37,400 | $17.98 |
| Office Clerks, General | $37,340 | $17.95 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $37,570 | $18.06 |
| Medical Secretaries and Administrative Assistants | $38,630 | $18.57 |
| First-Line Supervisors of Office and Administrative Support Workers | $59,290 | $28.51 |
| Bookkeeping, Accounting, and Auditing Clerks | $42,800 | $20.58 |
More: Office and Administrative Support Occupations · all salaries in Columbus, GA-AL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Columbus, GA-AL?
The median salary for customer service representatives in the Columbus, GA-AL metro area is $37,330 a year, or $17.95 an hour. Pay ranges from $28,450 for the lowest-paid 10% to $48,590 for the top 10%.
How much do the highest-paid customer service representatives make in Columbus, GA-AL?
The top 10% of customer service representatives in the Columbus, GA-AL metro area earn at least $48,590 a year. The top 25% earn $40,820 or more.
What is the starting pay for customer service representatives in Columbus, GA-AL?
Entry-level pay (the 10th percentile) is about $28,450 a year, and a quarter of customer service representatives earn $30,880 or less.
How many customer service representatives work in Columbus, GA-AL?
About 2,150 customer service representatives are employed in the Columbus, GA-AL metro area, not counting the self-employed.