Customer Service Representative salary in Auburn-Opelika, AL
Customer Service Representatives in the Auburn-Opelika, AL metro area earn a median of $35,810 a year ($17.22 an hour), based on BLS data for 960 workers.
Pay ranges from $29,620 for the lowest-paid 10% to $52,320 for the top 10%. That is 20% lower than the national median of $44,770. Pay here is 7% lower than the Alabama statewide median of $38,400. There are 13 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.79). The average (mean) salary is $38,620, above the median because a few high earners pull it up.
Pay range for customer service representatives in Auburn-Opelika, AL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,620 | $14.24 |
| 25th percentile | $32,550 | $15.65 |
| Median | $35,810 | $17.22 |
| 75th percentile | $43,950 | $21.13 |
| 90th percentile (top earners) | $52,320 | $25.16 |
| Average (mean) | $38,620 | $18.57 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $2,984.17 |
| Semi-monthly (24 a year) | $1,492.08 |
| Biweekly (26 a year) | $1,377.31 |
| Weekly | $688.65 |
| Hourly | $17.22 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Decatur, AL | $41,070 | 710 |
| Birmingham, AL | $40,530 | 9,850 |
| Huntsville, AL | $38,400 | 3,340 |
| Tuscaloosa, AL | $37,990 | 860 |
| Daphne-Fairhope-Foley, AL | $37,820 | 1,110 |
| Mobile, AL | $37,690 | 2,420 |
| Florence-Muscle Shoals, AL | $37,520 | 650 |
| Columbus, GA-AL | $37,330 | 2,150 |
| Montgomery, AL | $36,960 | 2,500 |
| Anniston-Oxford, AL | $36,190 | 430 |
| Dothan, AL | $36,180 | 840 |
| Gadsden, AL | $35,450 | 340 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Alabama statewide figures.
Related jobs in Auburn-Opelika, AL
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,600 | $15.19 |
| Hotel, Motel, and Resort Desk Clerks | $27,730 | $13.33 |
| Loan Interviewers and Clerks | $46,560 | $22.38 |
| Court, Municipal, and License Clerks | $40,830 | $19.63 |
| Eligibility Interviewers, Government Programs | $47,830 | $22.99 |
| Information and Record Clerks, All Other | $54,580 | $26.24 |
| Human Resources Assistants, Except Payroll and Timekeeping | $51,570 | $24.80 |
| Interviewers, Except Eligibility and Loan | $36,640 | $17.62 |
| Library Assistants, Clerical | $23,300 | $11.20 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $40,460 | $19.45 |
| First-Line Supervisors of Office and Administrative Support Workers | $59,310 | $28.51 |
| Bookkeeping, Accounting, and Auditing Clerks | $44,270 | $21.29 |
| Office Clerks, General | $32,480 | $15.62 |
| Medical Secretaries and Administrative Assistants | $36,320 | $17.46 |
More: Office and Administrative Support Occupations · all salaries in Auburn-Opelika, AL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Auburn-Opelika, AL?
The median salary for customer service representatives in the Auburn-Opelika, AL metro area is $35,810 a year, or $17.22 an hour. Pay ranges from $29,620 for the lowest-paid 10% to $52,320 for the top 10%.
How much do the highest-paid customer service representatives make in Auburn-Opelika, AL?
The top 10% of customer service representatives in the Auburn-Opelika, AL metro area earn at least $52,320 a year. The top 25% earn $43,950 or more.
What is the starting pay for customer service representatives in Auburn-Opelika, AL?
Entry-level pay (the 10th percentile) is about $29,620 a year, and a quarter of customer service representatives earn $32,550 or less.
How many customer service representatives work in Auburn-Opelika, AL?
About 960 customer service representatives are employed in the Auburn-Opelika, AL metro area, not counting the self-employed.