Customer Service Representative salary in Gadsden, AL
Customer Service Representatives in the Gadsden, AL metro area earn a median of $35,450 a year ($17.04 an hour), based on BLS data for 340 workers.
Pay ranges from $27,400 for the lowest-paid 10% to $49,460 for the top 10%. That is 21% lower than the national median of $44,770. Pay here is 8% lower than the Alabama statewide median of $38,400. There are 10 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.60). The average (mean) salary is $37,430, above the median because a few high earners pull it up.
Pay range for customer service representatives in Gadsden, AL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $27,400 | $13.17 |
| 25th percentile | $30,410 | $14.62 |
| Median | $35,450 | $17.04 |
| 75th percentile | $43,160 | $20.75 |
| 90th percentile (top earners) | $49,460 | $23.78 |
| Average (mean) | $37,430 | $17.99 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $2,954.17 |
| Semi-monthly (24 a year) | $1,477.08 |
| Biweekly (26 a year) | $1,363.46 |
| Weekly | $681.73 |
| Hourly | $17.04 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Decatur, AL | $41,070 | 710 |
| Birmingham, AL | $40,530 | 9,850 |
| Huntsville, AL | $38,400 | 3,340 |
| Tuscaloosa, AL | $37,990 | 860 |
| Daphne-Fairhope-Foley, AL | $37,820 | 1,110 |
| Mobile, AL | $37,690 | 2,420 |
| Florence-Muscle Shoals, AL | $37,520 | 650 |
| Columbus, GA-AL | $37,330 | 2,150 |
| Montgomery, AL | $36,960 | 2,500 |
| Anniston-Oxford, AL | $36,190 | 430 |
| Dothan, AL | $36,180 | 840 |
| Auburn-Opelika, AL | $35,810 | 960 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Alabama statewide figures.
Related jobs in Gadsden, AL
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $29,450 | $14.16 |
| Court, Municipal, and License Clerks | $34,620 | $16.65 |
| Eligibility Interviewers, Government Programs | $54,040 | $25.98 |
| Hotel, Motel, and Resort Desk Clerks | $26,320 | $12.65 |
| Interviewers, Except Eligibility and Loan | $33,130 | $15.93 |
| Loan Interviewers and Clerks | $36,770 | $17.68 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $38,860 | $18.69 |
| Medical Secretaries and Administrative Assistants | $34,670 | $16.67 |
| Bookkeeping, Accounting, and Auditing Clerks | $40,810 | $19.62 |
| First-Line Supervisors of Office and Administrative Support Workers | $54,510 | $26.21 |
| Office Clerks, General | $28,330 | $13.62 |
| Postal Service Mail Carrier | $55,930 | $26.89 |
| Teller | $35,150 | $16.90 |
| Shipping, Receiving, and Inventory Clerks | $35,730 | $17.18 |
More: Office and Administrative Support Occupations · all salaries in Gadsden, AL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Gadsden, AL?
The median salary for customer service representatives in the Gadsden, AL metro area is $35,450 a year, or $17.04 an hour. Pay ranges from $27,400 for the lowest-paid 10% to $49,460 for the top 10%.
How much do the highest-paid customer service representatives make in Gadsden, AL?
The top 10% of customer service representatives in the Gadsden, AL metro area earn at least $49,460 a year. The top 25% earn $43,160 or more.
What is the starting pay for customer service representatives in Gadsden, AL?
Entry-level pay (the 10th percentile) is about $27,400 a year, and a quarter of customer service representatives earn $30,410 or less.
How many customer service representatives work in Gadsden, AL?
About 340 customer service representatives are employed in the Gadsden, AL metro area, not counting the self-employed.