Customer Service Representative salary in Alabama
Customer Service Representatives in Alabama earn a median of $38,400 a year ($18.46 an hour), based on BLS data for 33,290 workers.
Pay ranges from $29,920 for the lowest-paid 10% to $55,670 for the top 10%. That is 14% lower than the national median of $44,770. Alabama ranks 48th of 51 states for customer service representatives pay. There are 16 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $41,290, above the median because a few high earners pull it up.
Pay range for customer service representatives in Alabama
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,920 | $14.39 |
| 25th percentile | $34,370 | $16.52 |
| Median | $38,400 | $18.46 |
| 75th percentile | $46,500 | $22.36 |
| 90th percentile (top earners) | $55,670 | $26.77 |
| Average (mean) | $41,290 | $19.85 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,200 |
| Semi-monthly (24 a year) | $1,600 |
| Biweekly (26 a year) | $1,476.92 |
| Weekly | $738.46 |
| Hourly | $18.46 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Alabama
| Metro area | Median salary | Workers |
|---|---|---|
| Decatur, AL | $41,070 | 710 |
| Birmingham, AL | $40,530 | 9,850 |
| Huntsville, AL | $38,400 | 3,340 |
| Tuscaloosa, AL | $37,990 | 860 |
| Daphne-Fairhope-Foley, AL | $37,820 | 1,110 |
| Mobile, AL | $37,690 | 2,420 |
| Florence-Muscle Shoals, AL | $37,520 | 650 |
| Columbus, GA-AL | $37,330 | 2,150 |
| Montgomery, AL | $36,960 | 2,500 |
| Anniston-Oxford, AL | $36,190 | 430 |
| Dothan, AL | $36,180 | 840 |
| Auburn-Opelika, AL | $35,810 | 960 |
| Gadsden, AL | $35,450 | 340 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Alabama
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $32,590 | $15.67 |
| Hotel, Motel, and Resort Desk Clerks | $28,050 | $13.49 |
| Interviewers, Except Eligibility and Loan | $34,180 | $16.43 |
| Loan Interviewers and Clerks | $40,300 | $19.38 |
| Eligibility Interviewers, Government Programs | $54,040 | $25.98 |
| Court, Municipal, and License Clerks | $38,360 | $18.44 |
| Human Resources Assistants, Except Payroll and Timekeeping | $42,140 | $20.26 |
| Library Assistants, Clerical | $27,530 | $13.24 |
| Information and Record Clerks, All Other | $53,930 | $25.93 |
| Credit Authorizers, Checkers, and Clerks | $35,990 | $17.30 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $36,620 | $17.61 |
| New Accounts Clerk | $44,780 | $21.53 |
| File Clerk | $38,290 | $18.41 |
| Order Clerk | $48,840 | $23.48 |
More: Office and Administrative Support Occupations · all salaries in Alabama
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Alabama?
The median salary for customer service representatives in Alabama is $38,400 a year, or $18.46 an hour. Pay ranges from $29,920 for the lowest-paid 10% to $55,670 for the top 10%.
How much do the highest-paid customer service representatives make in Alabama?
The top 10% of customer service representatives in Alabama earn at least $55,670 a year. The top 25% earn $46,500 or more.
What is the starting pay for customer service representatives in Alabama?
Entry-level pay (the 10th percentile) is about $29,920 a year, and a quarter of customer service representatives earn $34,370 or less.
How many customer service representatives work in Alabama?
About 33,290 customer service representatives are employed in Alabama, not counting the self-employed.