Customer Service Representative salary in Tennessee
Customer Service Representatives in Tennessee earn a median of $42,830 a year ($20.59 an hour), based on BLS data for 59,730 workers.
Pay ranges from $31,100 for the lowest-paid 10% to $60,070 for the top 10%. That is 4% lower than the national median of $44,770. Tennessee ranks 33rd of 51 states for customer service representatives pay. There are 18 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $44,300, above the median because a few high earners pull it up.
Pay range for customer service representatives in Tennessee
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,100 | $14.95 |
| 25th percentile | $36,130 | $17.37 |
| Median | $42,830 | $20.59 |
| 75th percentile | $48,670 | $23.40 |
| 90th percentile (top earners) | $60,070 | $28.88 |
| Average (mean) | $44,300 | $21.30 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,569.17 |
| Semi-monthly (24 a year) | $1,784.58 |
| Biweekly (26 a year) | $1,647.31 |
| Weekly | $823.65 |
| Hourly | $20.59 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Tennessee
| Metro area | Median salary | Workers |
|---|---|---|
| Nashville-Davidson--Murfreesboro--Franklin, TN | $45,510 | 20,770 |
| Chattanooga, TN-GA | $45,030 | 5,120 |
| Memphis, TN-MS-AR | $44,090 | 9,360 |
| Knoxville, TN | $38,840 | 6,640 |
| Jackson, TN | $38,680 | 970 |
| Clarksville, TN-KY | $37,650 | 1,610 |
| Cleveland, TN | $37,600 | 590 |
| Morristown, TN | $37,570 | 740 |
| Johnson City, TN | $36,570 | 1,940 |
| Kingsport-Bristol, TN-VA | $36,130 | 2,130 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Tennessee
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $34,910 | $16.79 |
| Hotel, Motel, and Resort Desk Clerks | $30,160 | $14.50 |
| Eligibility Interviewers, Government Programs | $49,230 | $23.67 |
| Loan Interviewers and Clerks | $45,230 | $21.74 |
| Human Resources Assistants, Except Payroll and Timekeeping | $45,760 | $22.00 |
| Court, Municipal, and License Clerks | $44,720 | $21.50 |
| Order Clerk | $39,160 | $18.83 |
| File Clerk | $43,010 | $20.68 |
| Information and Record Clerks, All Other | $46,450 | $22.33 |
| Interviewers, Except Eligibility and Loan | $39,340 | $18.91 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $38,530 | $18.53 |
| Library Assistants, Clerical | $37,410 | $17.98 |
| New Accounts Clerk | $49,770 | $23.93 |
| Brokerage Clerk | $64,610 | $31.06 |
More: Office and Administrative Support Occupations · all salaries in Tennessee
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Tennessee?
The median salary for customer service representatives in Tennessee is $42,830 a year, or $20.59 an hour. Pay ranges from $31,100 for the lowest-paid 10% to $60,070 for the top 10%.
How much do the highest-paid customer service representatives make in Tennessee?
The top 10% of customer service representatives in Tennessee earn at least $60,070 a year. The top 25% earn $48,670 or more.
What is the starting pay for customer service representatives in Tennessee?
Entry-level pay (the 10th percentile) is about $31,100 a year, and a quarter of customer service representatives earn $36,130 or less.
How many customer service representatives work in Tennessee?
About 59,730 customer service representatives are employed in Tennessee, not counting the self-employed.