Customer Service Representative salary in Jonesboro, AR
Customer Service Representatives in the Jonesboro, AR metro area earn a median of $36,770 a year ($17.68 an hour), based on BLS data for 730 workers.
Pay ranges from $28,550 for the lowest-paid 10% to $55,290 for the top 10%. That is 18% lower than the national median of $44,770. Pay here is 3% lower than the Arkansas statewide median of $37,840. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.73). The average (mean) salary is $39,650, above the median because a few high earners pull it up.
Pay range for customer service representatives in Jonesboro, AR
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $28,550 | $13.73 |
| 25th percentile | $32,130 | $15.45 |
| Median | $36,770 | $17.68 |
| 75th percentile | $44,240 | $21.27 |
| 90th percentile (top earners) | $55,290 | $26.58 |
| Average (mean) | $39,650 | $19.06 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,064.17 |
| Semi-monthly (24 a year) | $1,532.08 |
| Biweekly (26 a year) | $1,414.23 |
| Weekly | $707.12 |
| Hourly | $17.68 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Memphis, TN-MS-AR | $44,090 | 9,360 |
| Fayetteville-Springdale-Rogers, AR | $39,510 | 4,170 |
| Little Rock-North Little Rock-Conway, AR | $38,160 | 6,650 |
| Fort Smith, AR-OK | $37,500 | 1,860 |
| Texarkana, TX-AR | $36,090 | 740 |
| Hot Springs, AR | $34,150 | 470 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Arkansas statewide figures.
Related jobs in Jonesboro, AR
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $32,540 | $15.64 |
| Interviewers, Except Eligibility and Loan | $37,200 | $17.89 |
| Court, Municipal, and License Clerks | $47,140 | $22.66 |
| Hotel, Motel, and Resort Desk Clerks | $26,970 | $12.97 |
| Loan Interviewers and Clerks | $46,100 | $22.16 |
| Office Clerks, General | $36,400 | $17.50 |
| First-Line Supervisors of Office and Administrative Support Workers | $51,790 | $24.90 |
| Shipping, Receiving, and Inventory Clerks | $49,390 | $23.75 |
| Bookkeeping, Accounting, and Auditing Clerks | $44,660 | $21.47 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $35,900 | $17.26 |
| Billing and Posting Clerks | $38,280 | $18.41 |
| Teller | $33,620 | $16.16 |
| Postal Service Mail Carrier | $63,140 | $30.36 |
| Production, Planning, and Expediting Clerks | $55,760 | $26.81 |
More: Office and Administrative Support Occupations · all salaries in Jonesboro, AR
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Jonesboro, AR?
The median salary for customer service representatives in the Jonesboro, AR metro area is $36,770 a year, or $17.68 an hour. Pay ranges from $28,550 for the lowest-paid 10% to $55,290 for the top 10%.
How much do the highest-paid customer service representatives make in Jonesboro, AR?
The top 10% of customer service representatives in the Jonesboro, AR metro area earn at least $55,290 a year. The top 25% earn $44,240 or more.
What is the starting pay for customer service representatives in Jonesboro, AR?
Entry-level pay (the 10th percentile) is about $28,550 a year, and a quarter of customer service representatives earn $32,130 or less.
How many customer service representatives work in Jonesboro, AR?
About 730 customer service representatives are employed in the Jonesboro, AR metro area, not counting the self-employed.