Customer Service Representative salary in Fort Smith, AR-OK
Customer Service Representatives in the Fort Smith, AR-OK metro area earn a median of $37,500 a year ($18.03 an hour), based on BLS data for 1,860 workers.
Pay ranges from $30,150 for the lowest-paid 10% to $50,720 for the top 10%. That is 16% lower than the national median of $44,770. Pay here is 1% lower than the Arkansas statewide median of $37,840. There are 19 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $39,870, above the median because a few high earners pull it up.
Pay range for customer service representatives in Fort Smith, AR-OK
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,150 | $14.50 |
| 25th percentile | $33,040 | $15.89 |
| Median | $37,500 | $18.03 |
| 75th percentile | $45,190 | $21.73 |
| 90th percentile (top earners) | $50,720 | $24.38 |
| Average (mean) | $39,870 | $19.17 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,125 |
| Semi-monthly (24 a year) | $1,562.50 |
| Biweekly (26 a year) | $1,442.31 |
| Weekly | $721.15 |
| Hourly | $18.03 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Memphis, TN-MS-AR | $44,090 | 9,360 |
| Fayetteville-Springdale-Rogers, AR | $39,510 | 4,170 |
| Oklahoma City, OK | $39,330 | 15,610 |
| Tulsa, OK | $38,560 | 9,800 |
| Little Rock-North Little Rock-Conway, AR | $38,160 | 6,650 |
| Jonesboro, AR | $36,770 | 730 |
| Texarkana, TX-AR | $36,090 | 740 |
| Lawton, OK | $35,080 | 840 |
| Enid, OK | $34,930 | 240 |
| Hot Springs, AR | $34,150 | 470 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Arkansas statewide figures.
Related jobs in Fort Smith, AR-OK
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $34,000 | $16.35 |
| Interviewers, Except Eligibility and Loan | $38,600 | $18.56 |
| Hotel, Motel, and Resort Desk Clerks | $27,760 | $13.35 |
| Court, Municipal, and License Clerks | $39,770 | $19.12 |
| Loan Interviewers and Clerks | $41,770 | $20.08 |
| Information and Record Clerks, All Other | $39,890 | $19.18 |
| Human Resources Assistants, Except Payroll and Timekeeping | $40,700 | $19.57 |
| New Accounts Clerk | $43,220 | $20.78 |
| Library Assistants, Clerical | $30,020 | $14.43 |
| Office Clerks, General | $37,100 | $17.84 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,010 | $21.64 |
| First-Line Supervisors of Office and Administrative Support Workers | $57,130 | $27.46 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $37,640 | $18.10 |
| Shipping, Receiving, and Inventory Clerks | $39,160 | $18.83 |
More: Office and Administrative Support Occupations · all salaries in Fort Smith, AR-OK
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Fort Smith, AR-OK?
The median salary for customer service representatives in the Fort Smith, AR-OK metro area is $37,500 a year, or $18.03 an hour. Pay ranges from $30,150 for the lowest-paid 10% to $50,720 for the top 10%.
How much do the highest-paid customer service representatives make in Fort Smith, AR-OK?
The top 10% of customer service representatives in the Fort Smith, AR-OK metro area earn at least $50,720 a year. The top 25% earn $45,190 or more.
What is the starting pay for customer service representatives in Fort Smith, AR-OK?
Entry-level pay (the 10th percentile) is about $30,150 a year, and a quarter of customer service representatives earn $33,040 or less.
How many customer service representatives work in Fort Smith, AR-OK?
About 1,860 customer service representatives are employed in the Fort Smith, AR-OK metro area, not counting the self-employed.