Customer Service Representative salary in Paducah, KY-IL
Customer Service Representatives in the Paducah, KY-IL metro area earn a median of $36,460 a year ($17.53 an hour), based on BLS data for 860 workers.
Pay ranges from $27,210 for the lowest-paid 10% to $54,220 for the top 10%. That is 19% lower than the national median of $44,770. Pay here is 6% lower than the Kentucky statewide median of $38,700. There are 17 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $39,230, above the median because a few high earners pull it up.
Pay range for customer service representatives in Paducah, KY-IL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $27,210 | $13.08 |
| 25th percentile | $33,230 | $15.98 |
| Median | $36,460 | $17.53 |
| 75th percentile | $45,590 | $21.92 |
| 90th percentile (top earners) | $54,220 | $26.07 |
| Average (mean) | $39,230 | $18.86 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,038.33 |
| Semi-monthly (24 a year) | $1,519.17 |
| Biweekly (26 a year) | $1,402.31 |
| Weekly | $701.15 |
| Hourly | $17.53 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Chicago-Naperville-Elgin, IL-IN | $47,100 | 75,240 |
| Cincinnati, OH-KY-IN | $46,470 | 19,410 |
| St. Louis, MO-IL | $45,800 | 23,760 |
| Owensboro, KY | $45,260 | 920 |
| Rockford, IL | $43,260 | 2,070 |
| Louisville/Jefferson County, KY-IN | $41,600 | 13,630 |
| Champaign-Urbana, IL | $41,280 | 1,480 |
| Kankakee, IL | $40,490 | 480 |
| Springfield, IL | $40,230 | 1,510 |
| Decatur, IL | $40,190 | 420 |
| Davenport-Moline-Rock Island, IA-IL | $39,950 | 3,040 |
| Peoria, IL | $39,840 | 2,260 |
| Lexington-Fayette, KY | $39,160 | 5,200 |
| Bloomington, IL | $39,120 | 1,280 |
| Cape Girardeau, MO-IL | $38,190 | 580 |
| Huntington-Ashland, WV-KY-OH | $38,060 | 2,590 |
| Bowling Green, KY | $37,970 | 1,170 |
| Clarksville, TN-KY | $37,650 | 1,610 |
| Elizabethtown, KY | $37,480 | 1,020 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Kentucky statewide figures.
Related jobs in Paducah, KY-IL
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $32,130 | $15.45 |
| Hotel, Motel, and Resort Desk Clerks | $28,840 | $13.86 |
| Loan Interviewers and Clerks | $45,590 | $21.92 |
| Court, Municipal, and License Clerks | $40,150 | $19.30 |
| Medical Secretaries and Administrative Assistants | $38,340 | $18.43 |
| Office Clerks, General | $37,290 | $17.93 |
| Bookkeeping, Accounting, and Auditing Clerks | $46,310 | $22.26 |
| First-Line Supervisors of Office and Administrative Support Workers | $57,510 | $27.65 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $41,820 | $20.10 |
| Shipping, Receiving, and Inventory Clerks | $42,610 | $20.49 |
| Teller | $36,670 | $17.63 |
| Billing and Posting Clerks | $43,780 | $21.05 |
| Postal Service Mail Carrier | $59,880 | $28.79 |
| Dispatchers, Except Police, Fire, and Ambulance | $49,920 | $24.00 |
More: Office and Administrative Support Occupations · all salaries in Paducah, KY-IL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Paducah, KY-IL?
The median salary for customer service representatives in the Paducah, KY-IL metro area is $36,460 a year, or $17.53 an hour. Pay ranges from $27,210 for the lowest-paid 10% to $54,220 for the top 10%.
How much do the highest-paid customer service representatives make in Paducah, KY-IL?
The top 10% of customer service representatives in the Paducah, KY-IL metro area earn at least $54,220 a year. The top 25% earn $45,590 or more.
What is the starting pay for customer service representatives in Paducah, KY-IL?
Entry-level pay (the 10th percentile) is about $27,210 a year, and a quarter of customer service representatives earn $33,230 or less.
How many customer service representatives work in Paducah, KY-IL?
About 860 customer service representatives are employed in the Paducah, KY-IL metro area, not counting the self-employed.