Customer Service Representative salary in Lexington-Fayette, KY
Customer Service Representatives in the Lexington-Fayette, KY metro area earn a median of $39,160 a year ($18.83 an hour), based on BLS data for 5,200 workers.
Pay ranges from $30,370 for the lowest-paid 10% to $60,000 for the top 10%. That is 13% lower than the national median of $44,770. Pay here is 1% higher than the Kentucky statewide median of $38,700. There are 18 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $43,290, above the median because a few high earners pull it up.
Pay range for customer service representatives in Lexington-Fayette, KY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,370 | $14.60 |
| 25th percentile | $36,200 | $17.40 |
| Median | $39,160 | $18.83 |
| 75th percentile | $47,700 | $22.94 |
| 90th percentile (top earners) | $60,000 | $28.85 |
| Average (mean) | $43,290 | $20.81 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,263.33 |
| Semi-monthly (24 a year) | $1,631.67 |
| Biweekly (26 a year) | $1,506.15 |
| Weekly | $753.08 |
| Hourly | $18.83 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $39,160 salary, see how much house you can afford in Kentucky at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Cincinnati, OH-KY-IN | $46,470 | 19,410 |
| Owensboro, KY | $45,260 | 920 |
| Louisville/Jefferson County, KY-IN | $41,600 | 13,630 |
| Huntington-Ashland, WV-KY-OH | $38,060 | 2,590 |
| Bowling Green, KY | $37,970 | 1,170 |
| Clarksville, TN-KY | $37,650 | 1,610 |
| Elizabethtown, KY | $37,480 | 1,020 |
| Paducah, KY-IL | $36,460 | 860 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Kentucky statewide figures.
Related jobs in Lexington-Fayette, KY
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $33,970 | $16.33 |
| Hotel, Motel, and Resort Desk Clerks | $30,160 | $14.50 |
| Loan Interviewers and Clerks | $48,560 | $23.34 |
| Court, Municipal, and License Clerks | $45,500 | $21.88 |
| Information and Record Clerks, All Other | $51,720 | $24.86 |
| Interviewers, Except Eligibility and Loan | $42,100 | $20.24 |
| Human Resources Assistants, Except Payroll and Timekeeping | $50,690 | $24.37 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $45,260 | $21.76 |
| Order Clerk | $43,100 | $20.72 |
| Eligibility Interviewers, Government Programs | $45,800 | $22.02 |
| File Clerk | $44,510 | $21.40 |
| Library Assistants, Clerical | $34,520 | $16.60 |
| Office Clerks, General | $40,250 | $19.35 |
| Medical Secretaries and Administrative Assistants | $44,450 | $21.37 |
More: Office and Administrative Support Occupations · all salaries in Lexington-Fayette, KY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Lexington-Fayette, KY?
The median salary for customer service representatives in the Lexington-Fayette, KY metro area is $39,160 a year, or $18.83 an hour. Pay ranges from $30,370 for the lowest-paid 10% to $60,000 for the top 10%.
How much do the highest-paid customer service representatives make in Lexington-Fayette, KY?
The top 10% of customer service representatives in the Lexington-Fayette, KY metro area earn at least $60,000 a year. The top 25% earn $47,700 or more.
What is the starting pay for customer service representatives in Lexington-Fayette, KY?
Entry-level pay (the 10th percentile) is about $30,370 a year, and a quarter of customer service representatives earn $36,200 or less.
How many customer service representatives work in Lexington-Fayette, KY?
About 5,200 customer service representatives are employed in the Lexington-Fayette, KY metro area, not counting the self-employed.