Customer Service Representative salary in Joplin, MO-KS
Customer Service Representatives in the Joplin, MO-KS metro area earn a median of $41,850 a year ($20.12 an hour), based on BLS data for 1,080 workers.
Pay ranges from $29,690 for the lowest-paid 10% to $62,070 for the top 10%. That is 7% lower than the national median of $44,770. Pay here is 5% lower than the Missouri statewide median of $44,190. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.74). The average (mean) salary is $44,200, above the median because a few high earners pull it up.
Pay range for customer service representatives in Joplin, MO-KS
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,690 | $14.27 |
| 25th percentile | $34,690 | $16.68 |
| Median | $41,850 | $20.12 |
| 75th percentile | $48,470 | $23.30 |
| 90th percentile (top earners) | $62,070 | $29.84 |
| Average (mean) | $44,200 | $21.25 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,487.50 |
| Semi-monthly (24 a year) | $1,743.75 |
| Biweekly (26 a year) | $1,609.62 |
| Weekly | $804.81 |
| Hourly | $20.12 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| St. Louis, MO-IL | $45,800 | 23,760 |
| Kansas City, MO-KS | $44,350 | 22,240 |
| Topeka, KS | $43,180 | 2,340 |
| St. Joseph, MO-KS | $42,840 | 780 |
| Columbia, MO | $41,210 | 1,870 |
| Wichita, KS | $39,330 | 5,950 |
| Jefferson City, MO | $38,990 | 1,360 |
| Springfield, MO | $38,970 | 4,120 |
| Manhattan, KS | $38,620 | 870 |
| Cape Girardeau, MO-IL | $38,190 | 580 |
| Lawrence, KS | $37,800 | 1,090 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Missouri statewide figures.
Related jobs in Joplin, MO-KS
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $34,350 | $16.52 |
| Court, Municipal, and License Clerks | $41,020 | $19.72 |
| Loan Interviewers and Clerks | $44,690 | $21.48 |
| Hotel, Motel, and Resort Desk Clerks | $30,510 | $14.67 |
| Eligibility Interviewers, Government Programs | $38,900 | $18.70 |
| Interviewers, Except Eligibility and Loan | $36,380 | $17.49 |
| Library Assistants, Clerical | $28,600 | $13.75 |
| Office Clerks, General | $38,170 | $18.35 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $38,540 | $18.53 |
| Shipping, Receiving, and Inventory Clerks | $42,000 | $20.19 |
| First-Line Supervisors of Office and Administrative Support Workers | $56,800 | $27.31 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,180 | $21.72 |
| Production, Planning, and Expediting Clerks | $56,790 | $27.31 |
| Teller | $35,190 | $16.92 |
More: Office and Administrative Support Occupations · all salaries in Joplin, MO-KS
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Joplin, MO-KS?
The median salary for customer service representatives in the Joplin, MO-KS metro area is $41,850 a year, or $20.12 an hour. Pay ranges from $29,690 for the lowest-paid 10% to $62,070 for the top 10%.
How much do the highest-paid customer service representatives make in Joplin, MO-KS?
The top 10% of customer service representatives in the Joplin, MO-KS metro area earn at least $62,070 a year. The top 25% earn $48,470 or more.
What is the starting pay for customer service representatives in Joplin, MO-KS?
Entry-level pay (the 10th percentile) is about $29,690 a year, and a quarter of customer service representatives earn $34,690 or less.
How many customer service representatives work in Joplin, MO-KS?
About 1,080 customer service representatives are employed in the Joplin, MO-KS metro area, not counting the self-employed.