Customer Service Representative salary in Jefferson City, MO
Customer Service Representatives in the Jefferson City, MO metro area earn a median of $38,990 a year ($18.75 an hour), based on BLS data for 1,360 workers.
Pay ranges from $33,090 for the lowest-paid 10% to $57,860 for the top 10%. That is 13% lower than the national median of $44,770. Pay here is 12% lower than the Missouri statewide median of $44,190. There are 17 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $42,470, above the median because a few high earners pull it up.
Pay range for customer service representatives in Jefferson City, MO
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $33,090 | $15.91 |
| 25th percentile | $36,230 | $17.42 |
| Median | $38,990 | $18.75 |
| 75th percentile | $46,060 | $22.14 |
| 90th percentile (top earners) | $57,860 | $27.82 |
| Average (mean) | $42,470 | $20.42 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,249.17 |
| Semi-monthly (24 a year) | $1,624.58 |
| Biweekly (26 a year) | $1,499.62 |
| Weekly | $749.81 |
| Hourly | $18.75 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| St. Louis, MO-IL | $45,800 | 23,760 |
| Kansas City, MO-KS | $44,350 | 22,240 |
| St. Joseph, MO-KS | $42,840 | 780 |
| Joplin, MO-KS | $41,850 | 1,080 |
| Columbia, MO | $41,210 | 1,870 |
| Springfield, MO | $38,970 | 4,120 |
| Cape Girardeau, MO-IL | $38,190 | 580 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Missouri statewide figures.
Related jobs in Jefferson City, MO
| Job | Median salary | Hourly |
|---|---|---|
| Eligibility Interviewers, Government Programs | $42,240 | $20.31 |
| Receptionists and Information Clerks | $34,510 | $16.59 |
| Court, Municipal, and License Clerks | $41,020 | $19.72 |
| Loan Interviewers and Clerks | $47,330 | $22.75 |
| Hotel, Motel, and Resort Desk Clerks | $31,220 | $15.01 |
| Human Resources Assistants, Except Payroll and Timekeeping | $45,180 | $21.72 |
| Information and Record Clerks, All Other | $48,630 | $23.38 |
| Order Clerk | $41,210 | $19.81 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $40,980 | $19.70 |
| Office Clerks, General | $39,640 | $19.06 |
| First-Line Supervisors of Office and Administrative Support Workers | $55,520 | $26.69 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,180 | $21.72 |
| Office and Administrative Support Workers, All Other | $55,740 | $26.80 |
| Shipping, Receiving, and Inventory Clerks | $37,880 | $18.21 |
More: Office and Administrative Support Occupations · all salaries in Jefferson City, MO
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Jefferson City, MO?
The median salary for customer service representatives in the Jefferson City, MO metro area is $38,990 a year, or $18.75 an hour. Pay ranges from $33,090 for the lowest-paid 10% to $57,860 for the top 10%.
How much do the highest-paid customer service representatives make in Jefferson City, MO?
The top 10% of customer service representatives in the Jefferson City, MO metro area earn at least $57,860 a year. The top 25% earn $46,060 or more.
What is the starting pay for customer service representatives in Jefferson City, MO?
Entry-level pay (the 10th percentile) is about $33,090 a year, and a quarter of customer service representatives earn $36,230 or less.
How many customer service representatives work in Jefferson City, MO?
About 1,360 customer service representatives are employed in the Jefferson City, MO metro area, not counting the self-employed.