Customer Service Representative salary in Missouri
Customer Service Representatives in Missouri earn a median of $44,190 a year ($21.24 an hour), based on BLS data for 50,530 workers.
Pay ranges from $31,980 for the lowest-paid 10% to $63,890 for the top 10%. That is 1% lower than the national median of $44,770. Missouri ranks 26th of 51 states for customer service representatives pay. There are 17 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $46,470, above the median because a few high earners pull it up.
Pay range for customer service representatives in Missouri
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,980 | $15.37 |
| 25th percentile | $36,480 | $17.54 |
| Median | $44,190 | $21.24 |
| 75th percentile | $51,040 | $24.54 |
| 90th percentile (top earners) | $63,890 | $30.72 |
| Average (mean) | $46,470 | $22.34 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,682.50 |
| Semi-monthly (24 a year) | $1,841.25 |
| Biweekly (26 a year) | $1,699.62 |
| Weekly | $849.81 |
| Hourly | $21.24 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Missouri
| Metro area | Median salary | Workers |
|---|---|---|
| St. Louis, MO-IL | $45,800 | 23,760 |
| Kansas City, MO-KS | $44,350 | 22,240 |
| St. Joseph, MO-KS | $42,840 | 780 |
| Joplin, MO-KS | $41,850 | 1,080 |
| Columbia, MO | $41,210 | 1,870 |
| Jefferson City, MO | $38,990 | 1,360 |
| Springfield, MO | $38,970 | 4,120 |
| Cape Girardeau, MO-IL | $38,190 | 580 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Missouri
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,740 | $17.18 |
| Loan Interviewers and Clerks | $47,170 | $22.68 |
| Court, Municipal, and License Clerks | $41,020 | $19.72 |
| Hotel, Motel, and Resort Desk Clerks | $34,560 | $16.62 |
| Eligibility Interviewers, Government Programs | $42,850 | $20.60 |
| Information and Record Clerks, All Other | $45,660 | $21.95 |
| Interviewers, Except Eligibility and Loan | $38,940 | $18.72 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $40,560 | $19.50 |
| Library Assistants, Clerical | $33,760 | $16.23 |
| Human Resources Assistants, Except Payroll and Timekeeping | $47,960 | $23.06 |
| File Clerk | $38,400 | $18.46 |
| New Accounts Clerk | $50,270 | $24.17 |
| Credit Authorizers, Checkers, and Clerks | $52,820 | $25.39 |
| Correspondence Clerk | $43,400 | $20.86 |
More: Office and Administrative Support Occupations · all salaries in Missouri
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Missouri?
The median salary for customer service representatives in Missouri is $44,190 a year, or $21.24 an hour. Pay ranges from $31,980 for the lowest-paid 10% to $63,890 for the top 10%.
How much do the highest-paid customer service representatives make in Missouri?
The top 10% of customer service representatives in Missouri earn at least $63,890 a year. The top 25% earn $51,040 or more.
What is the starting pay for customer service representatives in Missouri?
Entry-level pay (the 10th percentile) is about $31,980 a year, and a quarter of customer service representatives earn $36,480 or less.
How many customer service representatives work in Missouri?
About 50,530 customer service representatives are employed in Missouri, not counting the self-employed.