Customer Service Representative salary in Wichita, KS
Customer Service Representatives in the Wichita, KS metro area earn a median of $39,330 a year ($18.91 an hour), based on BLS data for 5,950 workers.
Pay ranges from $29,280 for the lowest-paid 10% to $56,190 for the top 10%. That is 12% lower than the national median of $44,770. Pay here is 2% lower than the Kansas statewide median of $40,320. There are 19 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $41,290, above the median because a few high earners pull it up.
Pay range for customer service representatives in Wichita, KS
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,280 | $14.08 |
| 25th percentile | $32,990 | $15.86 |
| Median | $39,330 | $18.91 |
| 75th percentile | $46,660 | $22.43 |
| 90th percentile (top earners) | $56,190 | $27.02 |
| Average (mean) | $41,290 | $19.85 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,277.50 |
| Semi-monthly (24 a year) | $1,638.75 |
| Biweekly (26 a year) | $1,512.69 |
| Weekly | $756.35 |
| Hourly | $18.91 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Kansas City, MO-KS | $44,350 | 22,240 |
| Topeka, KS | $43,180 | 2,340 |
| St. Joseph, MO-KS | $42,840 | 780 |
| Joplin, MO-KS | $41,850 | 1,080 |
| Manhattan, KS | $38,620 | 870 |
| Lawrence, KS | $37,800 | 1,090 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Kansas statewide figures.
Related jobs in Wichita, KS
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,540 | $17.09 |
| Interviewers, Except Eligibility and Loan | $38,510 | $18.52 |
| Loan Interviewers and Clerks | $47,270 | $22.73 |
| Hotel, Motel, and Resort Desk Clerks | $29,250 | $14.06 |
| Library Assistants, Clerical | $33,220 | $15.97 |
| New Accounts Clerk | $38,850 | $18.68 |
| Court, Municipal, and License Clerks | $41,540 | $19.97 |
| Information and Record Clerks, All Other | $51,630 | $24.82 |
| File Clerk | $41,250 | $19.83 |
| Human Resources Assistants, Except Payroll and Timekeeping | $46,310 | $22.26 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $33,810 | $16.26 |
| Eligibility Interviewers, Government Programs | $40,810 | $19.62 |
| Order Clerk | $45,890 | $22.06 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $41,480 | $19.94 |
More: Office and Administrative Support Occupations · all salaries in Wichita, KS
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Wichita, KS?
The median salary for customer service representatives in the Wichita, KS metro area is $39,330 a year, or $18.91 an hour. Pay ranges from $29,280 for the lowest-paid 10% to $56,190 for the top 10%.
How much do the highest-paid customer service representatives make in Wichita, KS?
The top 10% of customer service representatives in the Wichita, KS metro area earn at least $56,190 a year. The top 25% earn $46,660 or more.
What is the starting pay for customer service representatives in Wichita, KS?
Entry-level pay (the 10th percentile) is about $29,280 a year, and a quarter of customer service representatives earn $32,990 or less.
How many customer service representatives work in Wichita, KS?
About 5,950 customer service representatives are employed in the Wichita, KS metro area, not counting the self-employed.