Customer Service Representative salary in Lawrence, KS
Customer Service Representatives in the Lawrence, KS metro area earn a median of $37,800 a year ($18.17 an hour), based on BLS data for 1,090 workers.
Pay ranges from $29,660 for the lowest-paid 10% to $58,090 for the top 10%. That is 16% lower than the national median of $44,770. Pay here is 6% lower than the Kansas statewide median of $40,320. There are 21 customer service representatives per 1,000 jobs here — the job is 1.3× more common than nationally. The average (mean) salary is $40,890, above the median because a few high earners pull it up.
Pay range for customer service representatives in Lawrence, KS
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,660 | $14.26 |
| 25th percentile | $34,550 | $16.61 |
| Median | $37,800 | $18.17 |
| 75th percentile | $46,220 | $22.22 |
| 90th percentile (top earners) | $58,090 | $27.93 |
| Average (mean) | $40,890 | $19.66 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,150 |
| Semi-monthly (24 a year) | $1,575 |
| Biweekly (26 a year) | $1,453.85 |
| Weekly | $726.92 |
| Hourly | $18.17 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Kansas City, MO-KS | $44,350 | 22,240 |
| Topeka, KS | $43,180 | 2,340 |
| St. Joseph, MO-KS | $42,840 | 780 |
| Joplin, MO-KS | $41,850 | 1,080 |
| Wichita, KS | $39,330 | 5,950 |
| Manhattan, KS | $38,620 | 870 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Kansas statewide figures.
Related jobs in Lawrence, KS
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,410 | $17.02 |
| Information and Record Clerks, All Other | $42,380 | $20.37 |
| Hotel, Motel, and Resort Desk Clerks | $30,550 | $14.69 |
| Interviewers, Except Eligibility and Loan | $43,240 | $20.79 |
| Library Assistants, Clerical | $40,270 | $19.36 |
| Loan Interviewers and Clerks | $57,890 | $27.83 |
| New Accounts Clerk | $47,240 | $22.71 |
| Court, Municipal, and License Clerks | $46,760 | $22.48 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $42,630 | $20.49 |
| Bookkeeping, Accounting, and Auditing Clerks | $48,290 | $23.22 |
| First-Line Supervisors of Office and Administrative Support Workers | $66,470 | $31.96 |
| Medical Secretaries and Administrative Assistants | $44,010 | $21.16 |
| Shipping, Receiving, and Inventory Clerks | $44,090 | $21.20 |
| Production, Planning, and Expediting Clerks | $59,010 | $28.37 |
More: Office and Administrative Support Occupations · all salaries in Lawrence, KS
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Lawrence, KS?
The median salary for customer service representatives in the Lawrence, KS metro area is $37,800 a year, or $18.17 an hour. Pay ranges from $29,660 for the lowest-paid 10% to $58,090 for the top 10%.
How much do the highest-paid customer service representatives make in Lawrence, KS?
The top 10% of customer service representatives in the Lawrence, KS metro area earn at least $58,090 a year. The top 25% earn $46,220 or more.
What is the starting pay for customer service representatives in Lawrence, KS?
Entry-level pay (the 10th percentile) is about $29,660 a year, and a quarter of customer service representatives earn $34,550 or less.
How many customer service representatives work in Lawrence, KS?
About 1,090 customer service representatives are employed in the Lawrence, KS metro area, not counting the self-employed.