Customer Service Representative salary in Wisconsin
Customer Service Representatives in Wisconsin earn a median of $46,970 a year ($22.58 an hour), based on BLS data for 50,840 workers.
Pay ranges from $34,260 for the lowest-paid 10% to $63,650 for the top 10%. That is 5% higher than the national median of $44,770. Wisconsin ranks 16th of 51 states for customer service representatives pay. There are 17 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $48,770, above the median because a few high earners pull it up.
Pay range for customer service representatives in Wisconsin
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $34,260 | $16.47 |
| 25th percentile | $38,780 | $18.64 |
| Median | $46,970 | $22.58 |
| 75th percentile | $56,600 | $27.21 |
| 90th percentile (top earners) | $63,650 | $30.60 |
| Average (mean) | $48,770 | $23.45 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,914.17 |
| Semi-monthly (24 a year) | $1,957.08 |
| Biweekly (26 a year) | $1,806.54 |
| Weekly | $903.27 |
| Hourly | $22.58 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Wisconsin
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | 38,630 |
| Kenosha, WI | $48,360 | 1,000 |
| Milwaukee-Waukesha, WI | $47,840 | 14,080 |
| Sheboygan, WI | $47,720 | 900 |
| Fond du Lac, WI | $47,500 | 530 |
| Madison, WI | $47,500 | 7,120 |
| Green Bay, WI | $46,880 | 3,670 |
| Racine-Mount Pleasant, WI | $46,790 | 1,130 |
| Wausau, WI | $46,260 | 1,000 |
| Janesville-Beloit, WI | $46,210 | 1,110 |
| Eau Claire, WI | $45,930 | 1,340 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Appleton, WI | $45,760 | 2,540 |
| Duluth, MN-WI | $44,940 | 1,500 |
| Oshkosh-Neenah, WI | $43,240 | 1,990 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Wisconsin
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $41,150 | $19.78 |
| Hotel, Motel, and Resort Desk Clerks | $35,360 | $17.00 |
| Loan Interviewers and Clerks | $48,930 | $23.53 |
| New Accounts Clerk | $48,050 | $23.10 |
| Information and Record Clerks, All Other | $32,470 | $15.61 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,690 | $23.41 |
| Eligibility Interviewers, Government Programs | $51,480 | $24.75 |
| Library Assistants, Clerical | $39,610 | $19.04 |
| File Clerk | $45,130 | $21.70 |
| Order Clerk | $47,750 | $22.96 |
| Court, Municipal, and License Clerks | $51,920 | $24.96 |
| Interviewers, Except Eligibility and Loan | $46,070 | $22.15 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $35,950 | $17.28 |
| Brokerage Clerk | $63,870 | $30.71 |
More: Office and Administrative Support Occupations · all salaries in Wisconsin
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Wisconsin?
The median salary for customer service representatives in Wisconsin is $46,970 a year, or $22.58 an hour. Pay ranges from $34,260 for the lowest-paid 10% to $63,650 for the top 10%.
How much do the highest-paid customer service representatives make in Wisconsin?
The top 10% of customer service representatives in Wisconsin earn at least $63,650 a year. The top 25% earn $56,600 or more.
What is the starting pay for customer service representatives in Wisconsin?
Entry-level pay (the 10th percentile) is about $34,260 a year, and a quarter of customer service representatives earn $38,780 or less.
How many customer service representatives work in Wisconsin?
About 50,840 customer service representatives are employed in Wisconsin, not counting the self-employed.