Customer Service Representative salary in Oshkosh-Neenah, WI
Customer Service Representatives in the Oshkosh-Neenah, WI metro area earn a median of $43,240 a year ($20.79 an hour), based on BLS data for 1,990 workers.
Pay ranges from $35,150 for the lowest-paid 10% to $62,100 for the top 10%. That is 3% lower than the national median of $44,770. Pay here is 8% lower than the Wisconsin statewide median of $46,970. There are 21 customer service representatives per 1,000 jobs here — the job is 1.3× more common than nationally. The average (mean) salary is $46,690, above the median because a few high earners pull it up.
Pay range for customer service representatives in Oshkosh-Neenah, WI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,150 | $16.90 |
| 25th percentile | $38,060 | $18.30 |
| Median | $43,240 | $20.79 |
| 75th percentile | $50,380 | $24.22 |
| 90th percentile (top earners) | $62,100 | $29.86 |
| Average (mean) | $46,690 | $22.45 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,603.33 |
| Semi-monthly (24 a year) | $1,801.67 |
| Biweekly (26 a year) | $1,663.08 |
| Weekly | $831.54 |
| Hourly | $20.79 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | 38,630 |
| Kenosha, WI | $48,360 | 1,000 |
| Milwaukee-Waukesha, WI | $47,840 | 14,080 |
| Sheboygan, WI | $47,720 | 900 |
| Fond du Lac, WI | $47,500 | 530 |
| Madison, WI | $47,500 | 7,120 |
| Green Bay, WI | $46,880 | 3,670 |
| Racine-Mount Pleasant, WI | $46,790 | 1,130 |
| Wausau, WI | $46,260 | 1,000 |
| Janesville-Beloit, WI | $46,210 | 1,110 |
| Eau Claire, WI | $45,930 | 1,340 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Appleton, WI | $45,760 | 2,540 |
| Duluth, MN-WI | $44,940 | 1,500 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Wisconsin statewide figures.
Related jobs in Oshkosh-Neenah, WI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $41,700 | $20.05 |
| Loan Interviewers and Clerks | $47,990 | $23.07 |
| File Clerk | $38,530 | $18.52 |
| Hotel, Motel, and Resort Desk Clerks | $35,720 | $17.17 |
| New Accounts Clerk | $47,530 | $22.85 |
| Eligibility Interviewers, Government Programs | $50,130 | $24.10 |
| Library Assistants, Clerical | $43,950 | $21.13 |
| Human Resources Assistants, Except Payroll and Timekeeping | $49,340 | $23.72 |
| Office Clerks, General | $45,030 | $21.65 |
| Bookkeeping, Accounting, and Auditing Clerks | $49,290 | $23.70 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,090 | $22.64 |
| First-Line Supervisors of Office and Administrative Support Workers | $66,040 | $31.75 |
| Shipping, Receiving, and Inventory Clerks | $47,730 | $22.95 |
| Production, Planning, and Expediting Clerks | $63,170 | $30.37 |
More: Office and Administrative Support Occupations · all salaries in Oshkosh-Neenah, WI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Oshkosh-Neenah, WI?
The median salary for customer service representatives in the Oshkosh-Neenah, WI metro area is $43,240 a year, or $20.79 an hour. Pay ranges from $35,150 for the lowest-paid 10% to $62,100 for the top 10%.
How much do the highest-paid customer service representatives make in Oshkosh-Neenah, WI?
The top 10% of customer service representatives in the Oshkosh-Neenah, WI metro area earn at least $62,100 a year. The top 25% earn $50,380 or more.
What is the starting pay for customer service representatives in Oshkosh-Neenah, WI?
Entry-level pay (the 10th percentile) is about $35,150 a year, and a quarter of customer service representatives earn $38,060 or less.
How many customer service representatives work in Oshkosh-Neenah, WI?
About 1,990 customer service representatives are employed in the Oshkosh-Neenah, WI metro area, not counting the self-employed.