Customer Service Representative salary in Duluth, MN-WI
Customer Service Representatives in the Duluth, MN-WI metro area earn a median of $44,940 a year ($21.61 an hour), based on BLS data for 1,500 workers.
Pay ranges from $30,280 for the lowest-paid 10% to $62,910 for the top 10%. That is about the same as the national median of $44,770. Pay here is 8% lower than the Minnesota statewide median of $48,800. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.72). The average (mean) salary is $46,280, above the median because a few high earners pull it up.
Pay range for customer service representatives in Duluth, MN-WI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,280 | $14.56 |
| 25th percentile | $38,190 | $18.36 |
| Median | $44,940 | $21.61 |
| 75th percentile | $53,040 | $25.50 |
| 90th percentile (top earners) | $62,910 | $30.24 |
| Average (mean) | $46,280 | $22.25 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,745 |
| Semi-monthly (24 a year) | $1,872.50 |
| Biweekly (26 a year) | $1,728.46 |
| Weekly | $864.23 |
| Hourly | $21.61 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | 38,630 |
| Kenosha, WI | $48,360 | 1,000 |
| St. Cloud, MN | $48,120 | 1,850 |
| Milwaukee-Waukesha, WI | $47,840 | 14,080 |
| Sheboygan, WI | $47,720 | 900 |
| Fond du Lac, WI | $47,500 | 530 |
| Madison, WI | $47,500 | 7,120 |
| Mankato, MN | $47,320 | 1,030 |
| Rochester, MN | $47,050 | 1,250 |
| Green Bay, WI | $46,880 | 3,670 |
| Racine-Mount Pleasant, WI | $46,790 | 1,130 |
| Wausau, WI | $46,260 | 1,000 |
| Janesville-Beloit, WI | $46,210 | 1,110 |
| Eau Claire, WI | $45,930 | 1,340 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Appleton, WI | $45,760 | 2,540 |
| Sioux Falls, SD-MN | $43,850 | 3,270 |
| Oshkosh-Neenah, WI | $43,240 | 1,990 |
| Grand Forks, ND-MN | $42,560 | 580 |
| Fargo, ND-MN | $40,900 | 2,790 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Minnesota statewide figures.
Related jobs in Duluth, MN-WI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,350 | $16.99 |
| Hotel, Motel, and Resort Desk Clerks | $35,710 | $17.17 |
| Court, Municipal, and License Clerks | $56,220 | $27.03 |
| Eligibility Interviewers, Government Programs | $63,300 | $30.43 |
| Loan Interviewers and Clerks | $49,570 | $23.83 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,520 | $23.33 |
| Interviewers, Except Eligibility and Loan | $45,270 | $21.76 |
| Information and Record Clerks, All Other | $48,380 | $23.26 |
| Library Assistants, Clerical | $45,650 | $21.95 |
| File Clerk | $45,140 | $21.70 |
| New Accounts Clerk | $47,760 | $22.96 |
| Office Clerks, General | $46,820 | $22.51 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,740 | $22.95 |
| Bookkeeping, Accounting, and Auditing Clerks | $50,660 | $24.36 |
More: Office and Administrative Support Occupations · all salaries in Duluth, MN-WI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Duluth, MN-WI?
The median salary for customer service representatives in the Duluth, MN-WI metro area is $44,940 a year, or $21.61 an hour. Pay ranges from $30,280 for the lowest-paid 10% to $62,910 for the top 10%.
How much do the highest-paid customer service representatives make in Duluth, MN-WI?
The top 10% of customer service representatives in the Duluth, MN-WI metro area earn at least $62,910 a year. The top 25% earn $53,040 or more.
What is the starting pay for customer service representatives in Duluth, MN-WI?
Entry-level pay (the 10th percentile) is about $30,280 a year, and a quarter of customer service representatives earn $38,190 or less.
How many customer service representatives work in Duluth, MN-WI?
About 1,500 customer service representatives are employed in the Duluth, MN-WI metro area, not counting the self-employed.