Customer Service Representative salary in Green Bay, WI
Customer Service Representatives in the Green Bay, WI metro area earn a median of $46,880 a year ($22.54 an hour), based on BLS data for 3,670 workers.
Pay ranges from $33,400 for the lowest-paid 10% to $61,810 for the top 10%. That is 5% higher than the national median of $44,770. Pay here is about the same as the Wisconsin statewide median of $46,970. There are 21 customer service representatives per 1,000 jobs here — the job is 1.3× more common than nationally. The average (mean) salary is $47,830, above the median because a few high earners pull it up.
Pay range for customer service representatives in Green Bay, WI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $33,400 | $16.06 |
| 25th percentile | $39,970 | $19.22 |
| Median | $46,880 | $22.54 |
| 75th percentile | $51,700 | $24.86 |
| 90th percentile (top earners) | $61,810 | $29.72 |
| Average (mean) | $47,830 | $22.99 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,906.67 |
| Semi-monthly (24 a year) | $1,953.33 |
| Biweekly (26 a year) | $1,803.08 |
| Weekly | $901.54 |
| Hourly | $22.54 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | 38,630 |
| Kenosha, WI | $48,360 | 1,000 |
| Milwaukee-Waukesha, WI | $47,840 | 14,080 |
| Sheboygan, WI | $47,720 | 900 |
| Fond du Lac, WI | $47,500 | 530 |
| Madison, WI | $47,500 | 7,120 |
| Racine-Mount Pleasant, WI | $46,790 | 1,130 |
| Wausau, WI | $46,260 | 1,000 |
| Janesville-Beloit, WI | $46,210 | 1,110 |
| Eau Claire, WI | $45,930 | 1,340 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Appleton, WI | $45,760 | 2,540 |
| Duluth, MN-WI | $44,940 | 1,500 |
| Oshkosh-Neenah, WI | $43,240 | 1,990 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Wisconsin statewide figures.
Related jobs in Green Bay, WI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $40,760 | $19.60 |
| Hotel, Motel, and Resort Desk Clerks | $35,180 | $16.91 |
| Loan Interviewers and Clerks | $49,680 | $23.89 |
| New Accounts Clerk | $47,390 | $22.78 |
| Information and Record Clerks, All Other | $36,990 | $17.78 |
| Library Assistants, Clerical | $36,970 | $17.77 |
| Eligibility Interviewers, Government Programs | $46,360 | $22.29 |
| Order Clerk | $37,750 | $18.15 |
| Human Resources Assistants, Except Payroll and Timekeeping | $50,170 | $24.12 |
| Court, Municipal, and License Clerks | $51,810 | $24.91 |
| File Clerk | $45,390 | $21.82 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $36,240 | $17.42 |
| Brokerage Clerk | $63,330 | $30.45 |
| Office Clerks, General | $45,440 | $21.85 |
More: Office and Administrative Support Occupations · all salaries in Green Bay, WI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Green Bay, WI?
The median salary for customer service representatives in the Green Bay, WI metro area is $46,880 a year, or $22.54 an hour. Pay ranges from $33,400 for the lowest-paid 10% to $61,810 for the top 10%.
How much do the highest-paid customer service representatives make in Green Bay, WI?
The top 10% of customer service representatives in the Green Bay, WI metro area earn at least $61,810 a year. The top 25% earn $51,700 or more.
What is the starting pay for customer service representatives in Green Bay, WI?
Entry-level pay (the 10th percentile) is about $33,400 a year, and a quarter of customer service representatives earn $39,970 or less.
How many customer service representatives work in Green Bay, WI?
About 3,670 customer service representatives are employed in the Green Bay, WI metro area, not counting the self-employed.