Customer Service Representative salary in Minneapolis-St. Paul-Bloomington, MN-WI
Customer Service Representatives in the Minneapolis-St. Paul-Bloomington, MN-WI metro area earn a median of $49,480 a year ($23.79 an hour), based on BLS data for 38,630 workers.
Pay ranges from $36,180 for the lowest-paid 10% to $73,920 for the top 10%. That is 11% higher than the national median of $44,770. Pay here is 1% higher than the Minnesota statewide median of $48,800. There are 20 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $52,960, above the median because a few high earners pull it up.
Pay range for customer service representatives in Minneapolis-St. Paul-Bloomington, MN-WI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $36,180 | $17.40 |
| 25th percentile | $43,870 | $21.09 |
| Median | $49,480 | $23.79 |
| 75th percentile | $60,520 | $29.10 |
| 90th percentile (top earners) | $73,920 | $35.54 |
| Average (mean) | $52,960 | $25.46 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,123.33 |
| Semi-monthly (24 a year) | $2,061.67 |
| Biweekly (26 a year) | $1,903.08 |
| Weekly | $951.54 |
| Hourly | $23.79 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $49,480 salary, see how much house you can afford in Minnesota at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Kenosha, WI | $48,360 | 1,000 |
| St. Cloud, MN | $48,120 | 1,850 |
| Milwaukee-Waukesha, WI | $47,840 | 14,080 |
| Sheboygan, WI | $47,720 | 900 |
| Fond du Lac, WI | $47,500 | 530 |
| Madison, WI | $47,500 | 7,120 |
| Mankato, MN | $47,320 | 1,030 |
| Rochester, MN | $47,050 | 1,250 |
| Green Bay, WI | $46,880 | 3,670 |
| Racine-Mount Pleasant, WI | $46,790 | 1,130 |
| Wausau, WI | $46,260 | 1,000 |
| Janesville-Beloit, WI | $46,210 | 1,110 |
| Eau Claire, WI | $45,930 | 1,340 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Appleton, WI | $45,760 | 2,540 |
| Duluth, MN-WI | $44,940 | 1,500 |
| Sioux Falls, SD-MN | $43,850 | 3,270 |
| Oshkosh-Neenah, WI | $43,240 | 1,990 |
| Grand Forks, ND-MN | $42,560 | 580 |
| Fargo, ND-MN | $40,900 | 2,790 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Minnesota statewide figures.
Related jobs in Minneapolis-St. Paul-Bloomington, MN-WI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $38,000 | $18.27 |
| Court, Municipal, and License Clerks | $57,180 | $27.49 |
| Human Resources Assistants, Except Payroll and Timekeeping | $56,670 | $27.25 |
| Hotel, Motel, and Resort Desk Clerks | $38,150 | $18.34 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $51,190 | $24.61 |
| Loan Interviewers and Clerks | $55,520 | $26.69 |
| Eligibility Interviewers, Government Programs | $63,220 | $30.39 |
| Interviewers, Except Eligibility and Loan | $50,870 | $24.46 |
| Library Assistants, Clerical | $48,120 | $23.13 |
| Brokerage Clerk | $62,110 | $29.86 |
| Information and Record Clerks, All Other | $52,980 | $25.47 |
| Order Clerk | $49,530 | $23.81 |
| New Accounts Clerk | $55,980 | $26.91 |
| File Clerk | $46,650 | $22.43 |
More: Office and Administrative Support Occupations · all salaries in Minneapolis-St. Paul-Bloomington, MN-WI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Minneapolis-St. Paul-Bloomington, MN-WI?
The median salary for customer service representatives in the Minneapolis-St. Paul-Bloomington, MN-WI metro area is $49,480 a year, or $23.79 an hour. Pay ranges from $36,180 for the lowest-paid 10% to $73,920 for the top 10%.
How much do the highest-paid customer service representatives make in Minneapolis-St. Paul-Bloomington, MN-WI?
The top 10% of customer service representatives in the Minneapolis-St. Paul-Bloomington, MN-WI metro area earn at least $73,920 a year. The top 25% earn $60,520 or more.
What is the starting pay for customer service representatives in Minneapolis-St. Paul-Bloomington, MN-WI?
Entry-level pay (the 10th percentile) is about $36,180 a year, and a quarter of customer service representatives earn $43,870 or less.
How many customer service representatives work in Minneapolis-St. Paul-Bloomington, MN-WI?
About 38,630 customer service representatives are employed in the Minneapolis-St. Paul-Bloomington, MN-WI metro area, not counting the self-employed.