Customer Service Representative salary in Rochester, MN
Customer Service Representatives in the Rochester, MN metro area earn a median of $47,050 a year ($22.62 an hour), based on BLS data for 1,250 workers.
Pay ranges from $32,580 for the lowest-paid 10% to $64,940 for the top 10%. That is 5% higher than the national median of $44,770. Pay here is 4% lower than the Minnesota statewide median of $48,800. There are 10 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.61). The average (mean) salary is $48,400, above the median because a few high earners pull it up.
Pay range for customer service representatives in Rochester, MN
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $32,580 | $15.67 |
| 25th percentile | $38,110 | $18.32 |
| Median | $47,050 | $22.62 |
| 75th percentile | $55,960 | $26.90 |
| 90th percentile (top earners) | $64,940 | $31.22 |
| Average (mean) | $48,400 | $23.27 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,920.83 |
| Semi-monthly (24 a year) | $1,960.42 |
| Biweekly (26 a year) | $1,809.62 |
| Weekly | $904.81 |
| Hourly | $22.62 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | 38,630 |
| St. Cloud, MN | $48,120 | 1,850 |
| Mankato, MN | $47,320 | 1,030 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Duluth, MN-WI | $44,940 | 1,500 |
| Sioux Falls, SD-MN | $43,850 | 3,270 |
| Grand Forks, ND-MN | $42,560 | 580 |
| Fargo, ND-MN | $40,900 | 2,790 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Minnesota statewide figures.
Related jobs in Rochester, MN
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,570 | $17.58 |
| Hotel, Motel, and Resort Desk Clerks | $36,690 | $17.64 |
| Court, Municipal, and License Clerks | $55,450 | $26.66 |
| Human Resources Assistants, Except Payroll and Timekeeping | $60,540 | $29.11 |
| Interviewers, Except Eligibility and Loan | $61,340 | $29.49 |
| Eligibility Interviewers, Government Programs | $60,970 | $29.31 |
| Library Assistants, Clerical | $36,620 | $17.61 |
| Loan Interviewers and Clerks | $54,610 | $26.25 |
| New Accounts Clerk | $48,620 | $23.38 |
| Office Clerks, General | $48,810 | $23.47 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $52,890 | $25.43 |
| First-Line Supervisors of Office and Administrative Support Workers | $72,940 | $35.07 |
| Bookkeeping, Accounting, and Auditing Clerks | $58,350 | $28.06 |
| Billing and Posting Clerks | $67,390 | $32.40 |
More: Office and Administrative Support Occupations · all salaries in Rochester, MN
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Rochester, MN?
The median salary for customer service representatives in the Rochester, MN metro area is $47,050 a year, or $22.62 an hour. Pay ranges from $32,580 for the lowest-paid 10% to $64,940 for the top 10%.
How much do the highest-paid customer service representatives make in Rochester, MN?
The top 10% of customer service representatives in the Rochester, MN metro area earn at least $64,940 a year. The top 25% earn $55,960 or more.
What is the starting pay for customer service representatives in Rochester, MN?
Entry-level pay (the 10th percentile) is about $32,580 a year, and a quarter of customer service representatives earn $38,110 or less.
How many customer service representatives work in Rochester, MN?
About 1,250 customer service representatives are employed in the Rochester, MN metro area, not counting the self-employed.