Customer Service Representative salary in Traverse City, MI
Customer Service Representatives in the Traverse City, MI metro area earn a median of $42,030 a year ($20.21 an hour), based on BLS data for 960 workers.
Pay ranges from $34,150 for the lowest-paid 10% to $59,650 for the top 10%. That is 6% lower than the national median of $44,770. Pay here is 4% lower than the Michigan statewide median of $43,950. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $44,310, above the median because a few high earners pull it up.
Pay range for customer service representatives in Traverse City, MI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $34,150 | $16.42 |
| 25th percentile | $35,470 | $17.06 |
| Median | $42,030 | $20.21 |
| 75th percentile | $48,130 | $23.14 |
| 90th percentile (top earners) | $59,650 | $28.68 |
| Average (mean) | $44,310 | $21.30 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,502.50 |
| Semi-monthly (24 a year) | $1,751.25 |
| Biweekly (26 a year) | $1,616.54 |
| Weekly | $808.27 |
| Hourly | $20.21 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Midland, MI | $48,250 | 620 |
| Grand Rapids-Wyoming-Kentwood, MI | $44,990 | 9,010 |
| Detroit-Warren-Dearborn, MI | $44,730 | 31,310 |
| Lansing-East Lansing, MI | $44,250 | 3,790 |
| Kalamazoo-Portage, MI | $44,130 | 1,970 |
| Niles, MI | $43,620 | 930 |
| Jackson, MI | $42,230 | 830 |
| Monroe, MI | $41,650 | 370 |
| Battle Creek, MI | $40,870 | 620 |
| Muskegon-Norton Shores, MI | $40,760 | 700 |
| South Bend-Mishawaka, IN-MI | $40,420 | 1,870 |
| Ann Arbor, MI | $39,480 | 3,440 |
| Bay City, MI | $38,880 | 330 |
| Flint, MI | $38,800 | 1,970 |
| Saginaw, MI | $36,150 | 2,320 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Michigan statewide figures.
Related jobs in Traverse City, MI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,900 | $17.74 |
| Hotel, Motel, and Resort Desk Clerks | $34,950 | $16.80 |
| Court, Municipal, and License Clerks | $49,280 | $23.69 |
| Eligibility Interviewers, Government Programs | $70,660 | $33.97 |
| Loan Interviewers and Clerks | $48,200 | $23.17 |
| Order Clerk | $40,470 | $19.46 |
| Library Assistants, Clerical | $29,790 | $14.32 |
| Office Clerks, General | $44,470 | $21.38 |
| Bookkeeping, Accounting, and Auditing Clerks | $46,350 | $22.28 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $44,200 | $21.25 |
| First-Line Supervisors of Office and Administrative Support Workers | $61,760 | $29.69 |
| Medical Secretaries and Administrative Assistants | $42,180 | $20.28 |
| Billing and Posting Clerks | $45,790 | $22.02 |
| Shipping, Receiving, and Inventory Clerks | $44,310 | $21.30 |
More: Office and Administrative Support Occupations · all salaries in Traverse City, MI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Traverse City, MI?
The median salary for customer service representatives in the Traverse City, MI metro area is $42,030 a year, or $20.21 an hour. Pay ranges from $34,150 for the lowest-paid 10% to $59,650 for the top 10%.
How much do the highest-paid customer service representatives make in Traverse City, MI?
The top 10% of customer service representatives in the Traverse City, MI metro area earn at least $59,650 a year. The top 25% earn $48,130 or more.
What is the starting pay for customer service representatives in Traverse City, MI?
Entry-level pay (the 10th percentile) is about $34,150 a year, and a quarter of customer service representatives earn $35,470 or less.
How many customer service representatives work in Traverse City, MI?
About 960 customer service representatives are employed in the Traverse City, MI metro area, not counting the self-employed.