Customer Service Representative salary in Providence-Warwick, RI-MA
Customer Service Representatives in the Providence-Warwick, RI-MA metro area earn a median of $47,170 a year ($22.68 an hour), based on BLS data for 10,620 workers.
Pay ranges from $35,200 for the lowest-paid 10% to $64,240 for the top 10%. That is 5% higher than the national median of $44,770. Pay here is 1% lower than the Rhode Island statewide median of $47,550. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $48,900, above the median because a few high earners pull it up.
Pay range for customer service representatives in Providence-Warwick, RI-MA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,200 | $16.92 |
| 25th percentile | $39,730 | $19.10 |
| Median | $47,170 | $22.68 |
| 75th percentile | $56,930 | $27.37 |
| 90th percentile (top earners) | $64,240 | $30.88 |
| Average (mean) | $48,900 | $23.51 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,930.83 |
| Semi-monthly (24 a year) | $1,965.42 |
| Biweekly (26 a year) | $1,814.23 |
| Weekly | $907.12 |
| Hourly | $22.68 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $49,920 | 37,780 |
| Barnstable Town, MA | $47,880 | 1,310 |
| Worcester, MA | $47,540 | 4,740 |
| Springfield, MA | $46,790 | 2,930 |
| Pittsfield, MA | $44,650 | 680 |
| Amherst Town-Northampton, MA | $43,560 | 760 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Rhode Island statewide figures.
Related jobs in Providence-Warwick, RI-MA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $41,720 | $20.06 |
| Court, Municipal, and License Clerks | $59,920 | $28.81 |
| Loan Interviewers and Clerks | $51,560 | $24.79 |
| Hotel, Motel, and Resort Desk Clerks | $37,710 | $18.13 |
| Eligibility Interviewers, Government Programs | $64,560 | $31.04 |
| Library Assistants, Clerical | $36,670 | $17.63 |
| Interviewers, Except Eligibility and Loan | $48,440 | $23.29 |
| Brokerage Clerk | $62,400 | $30.00 |
| Information and Record Clerks, All Other | $44,910 | $21.59 |
| Order Clerk | $49,390 | $23.74 |
| Human Resources Assistants, Except Payroll and Timekeeping | $53,580 | $25.76 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $45,130 | $21.70 |
| Credit Authorizers, Checkers, and Clerks | $60,300 | $28.99 |
| File Clerk | $36,400 | $17.50 |
More: Office and Administrative Support Occupations · all salaries in Providence-Warwick, RI-MA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Providence-Warwick, RI-MA?
The median salary for customer service representatives in the Providence-Warwick, RI-MA metro area is $47,170 a year, or $22.68 an hour. Pay ranges from $35,200 for the lowest-paid 10% to $64,240 for the top 10%.
How much do the highest-paid customer service representatives make in Providence-Warwick, RI-MA?
The top 10% of customer service representatives in the Providence-Warwick, RI-MA metro area earn at least $64,240 a year. The top 25% earn $56,930 or more.
What is the starting pay for customer service representatives in Providence-Warwick, RI-MA?
Entry-level pay (the 10th percentile) is about $35,200 a year, and a quarter of customer service representatives earn $39,730 or less.
How many customer service representatives work in Providence-Warwick, RI-MA?
About 10,620 customer service representatives are employed in the Providence-Warwick, RI-MA metro area, not counting the self-employed.