Customer Service Representative salary in State College, PA
Customer Service Representatives in the State College, PA metro area earn a median of $42,590 a year ($20.48 an hour), based on BLS data for 940 workers.
Pay ranges from $28,740 for the lowest-paid 10% to $60,560 for the top 10%. That is 5% lower than the national median of $44,770. Pay here is 5% lower than the Pennsylvania statewide median of $44,630. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $43,410, above the median because a few high earners pull it up.
Pay range for customer service representatives in State College, PA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $28,740 | $13.82 |
| 25th percentile | $35,420 | $17.03 |
| Median | $42,590 | $20.48 |
| 75th percentile | $47,390 | $22.78 |
| 90th percentile (top earners) | $60,560 | $29.11 |
| Average (mean) | $43,410 | $20.87 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,549.17 |
| Semi-monthly (24 a year) | $1,774.58 |
| Biweekly (26 a year) | $1,638.08 |
| Weekly | $819.04 |
| Hourly | $20.48 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | 41,740 |
| Reading, PA | $44,500 | 2,630 |
| Lancaster, PA | $44,290 | 3,440 |
| Allentown-Bethlehem-Easton, PA-NJ | $44,160 | 5,140 |
| Gettysburg, PA | $43,110 | 310 |
| Pittsburgh, PA | $42,790 | 17,280 |
| Harrisburg-Carlisle, PA | $42,600 | 5,040 |
| York-Hanover, PA | $42,420 | 2,330 |
| Scranton--Wilkes-Barre, PA | $42,010 | 3,610 |
| Erie, PA | $41,720 | 1,610 |
| Lebanon, PA | $41,240 | 580 |
| Chambersburg, PA | $39,670 | 690 |
| Altoona, PA | $37,540 | 800 |
| Johnstown, PA | $37,340 | 610 |
| Williamsport, PA | $36,230 | 800 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Pennsylvania statewide figures.
Related jobs in State College, PA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $34,860 | $16.76 |
| Hotel, Motel, and Resort Desk Clerks | $30,500 | $14.66 |
| Library Assistants, Clerical | $35,370 | $17.01 |
| File Clerk | $48,280 | $23.21 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $34,000 | $16.35 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,810 | $23.47 |
| Office Clerks, General | $43,920 | $21.12 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,700 | $22.93 |
| First-Line Supervisors of Office and Administrative Support Workers | $61,120 | $29.38 |
| Bookkeeping, Accounting, and Auditing Clerks | $46,370 | $22.29 |
| Medical Secretaries and Administrative Assistants | $44,280 | $21.29 |
| Shipping, Receiving, and Inventory Clerks | $39,060 | $18.78 |
| Teller | $37,710 | $18.13 |
| Executive Secretaries and Executive Administrative Assistants | $61,680 | $29.66 |
More: Office and Administrative Support Occupations · all salaries in State College, PA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in State College, PA?
The median salary for customer service representatives in the State College, PA metro area is $42,590 a year, or $20.48 an hour. Pay ranges from $28,740 for the lowest-paid 10% to $60,560 for the top 10%.
How much do the highest-paid customer service representatives make in State College, PA?
The top 10% of customer service representatives in the State College, PA metro area earn at least $60,560 a year. The top 25% earn $47,390 or more.
What is the starting pay for customer service representatives in State College, PA?
Entry-level pay (the 10th percentile) is about $28,740 a year, and a quarter of customer service representatives earn $35,420 or less.
How many customer service representatives work in State College, PA?
About 940 customer service representatives are employed in the State College, PA metro area, not counting the self-employed.