Customer Service Representative salary in Glens Falls, NY
Customer Service Representatives in the Glens Falls, NY metro area earn a median of $45,830 a year ($22.04 an hour), based on BLS data for 650 workers.
Pay ranges from $35,140 for the lowest-paid 10% to $60,800 for the top 10%. That is 2% higher than the national median of $44,770. Pay here is 5% lower than the New York statewide median of $48,000. There are 13 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.78). The average (mean) salary is $47,490, above the median because a few high earners pull it up.
Pay range for customer service representatives in Glens Falls, NY
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,140 | $16.89 |
| 25th percentile | $37,440 | $18.00 |
| Median | $45,830 | $22.04 |
| 75th percentile | $52,920 | $25.44 |
| 90th percentile (top earners) | $60,800 | $29.23 |
| Average (mean) | $47,490 | $22.83 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,819.17 |
| Semi-monthly (24 a year) | $1,909.58 |
| Biweekly (26 a year) | $1,762.69 |
| Weekly | $881.35 |
| Hourly | $22.04 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $49,590 | 125,570 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $45,550 | 3,980 |
| Buffalo-Cheektowaga, NY | $45,520 | 9,850 |
| Ithaca, NY | $45,390 | 650 |
| Syracuse, NY | $45,360 | 4,710 |
| Albany-Schenectady-Troy, NY | $45,350 | 8,290 |
| Binghamton, NY | $45,280 | 1,490 |
| Utica-Rome, NY | $45,250 | 1,770 |
| Rochester, NY | $44,740 | 9,290 |
| Kingston, NY | $43,680 | 680 |
| Watertown-Fort Drum, NY | $39,830 | 420 |
| Elmira, NY | $39,230 | 510 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the New York statewide figures.
Related jobs in Glens Falls, NY
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $39,440 | $18.96 |
| Hotel, Motel, and Resort Desk Clerks | $35,410 | $17.02 |
| Court, Municipal, and License Clerks | $49,410 | $23.76 |
| Eligibility Interviewers, Government Programs | $52,210 | $25.10 |
| Library Assistants, Clerical | $34,070 | $16.38 |
| New Accounts Clerk | $48,860 | $23.49 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,410 | $23.28 |
| Interviewers, Except Eligibility and Loan | $45,570 | $21.91 |
| Office Clerks, General | $42,020 | $20.20 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $46,530 | $22.37 |
| Bookkeeping, Accounting, and Auditing Clerks | $49,300 | $23.70 |
| Medical Secretaries and Administrative Assistants | $45,720 | $21.98 |
| First-Line Supervisors of Office and Administrative Support Workers | $66,640 | $32.04 |
| Executive Secretaries and Executive Administrative Assistants | $67,470 | $32.44 |
More: Office and Administrative Support Occupations · all salaries in Glens Falls, NY
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Glens Falls, NY?
The median salary for customer service representatives in the Glens Falls, NY metro area is $45,830 a year, or $22.04 an hour. Pay ranges from $35,140 for the lowest-paid 10% to $60,800 for the top 10%.
How much do the highest-paid customer service representatives make in Glens Falls, NY?
The top 10% of customer service representatives in the Glens Falls, NY metro area earn at least $60,800 a year. The top 25% earn $52,920 or more.
What is the starting pay for customer service representatives in Glens Falls, NY?
Entry-level pay (the 10th percentile) is about $35,140 a year, and a quarter of customer service representatives earn $37,440 or less.
How many customer service representatives work in Glens Falls, NY?
About 650 customer service representatives are employed in the Glens Falls, NY metro area, not counting the self-employed.