Customer Service Representative salary in Sumter, SC
Customer Service Representatives in the Sumter, SC metro area earn a median of $39,100 a year ($18.80 an hour), based on BLS data for 990 workers.
Pay ranges from $30,360 for the lowest-paid 10% to $50,750 for the top 10%. That is 13% lower than the national median of $44,770. Pay here is 1% higher than the South Carolina statewide median of $38,860. There are 29 customer service representatives per 1,000 jobs here — the job is 1.7× more common than nationally. The average (mean) salary is $39,870, above the median because a few high earners pull it up.
Pay range for customer service representatives in Sumter, SC
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,360 | $14.60 |
| 25th percentile | $36,090 | $17.35 |
| Median | $39,100 | $18.80 |
| 75th percentile | $39,100 | $18.80 |
| 90th percentile (top earners) | $50,750 | $24.40 |
| Average (mean) | $39,870 | $19.17 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,258.33 |
| Semi-monthly (24 a year) | $1,629.17 |
| Biweekly (26 a year) | $1,503.85 |
| Weekly | $751.92 |
| Hourly | $18.80 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Charlotte-Concord-Gastonia, NC-SC | $44,980 | 26,120 |
| Charleston-North Charleston, SC | $44,000 | 7,940 |
| Spartanburg, SC | $42,220 | 2,740 |
| Augusta-Richmond County, GA-SC | $39,570 | 3,620 |
| Greenville-Anderson-Greer, SC | $39,010 | 9,430 |
| Hilton Head Island-Bluffton-Port Royal, SC | $37,590 | 1,640 |
| Columbia, SC | $37,430 | 10,430 |
| Florence, SC | $37,270 | 1,680 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $36,510 | 2,950 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the South Carolina statewide figures.
Related jobs in Sumter, SC
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,060 | $14.93 |
| Hotel, Motel, and Resort Desk Clerks | $23,790 | $11.44 |
| Court, Municipal, and License Clerks | $38,780 | $18.64 |
| Information and Record Clerks, All Other | $52,440 | $25.21 |
| Eligibility Interviewers, Government Programs | $38,070 | $18.30 |
| Loan Interviewers and Clerks | $40,740 | $19.59 |
| Office Clerks, General | $35,260 | $16.95 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $40,210 | $19.33 |
| First-Line Supervisors of Office and Administrative Support Workers | $58,590 | $28.17 |
| Bookkeeping, Accounting, and Auditing Clerks | $43,810 | $21.06 |
| Medical Secretaries and Administrative Assistants | $39,380 | $18.93 |
| Shipping, Receiving, and Inventory Clerks | $35,510 | $17.07 |
| Postal Service Mail Carrier | $52,520 | $25.25 |
| Production, Planning, and Expediting Clerks | $50,270 | $24.17 |
More: Office and Administrative Support Occupations · all salaries in Sumter, SC
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Sumter, SC?
The median salary for customer service representatives in the Sumter, SC metro area is $39,100 a year, or $18.80 an hour. Pay ranges from $30,360 for the lowest-paid 10% to $50,750 for the top 10%.
How much do the highest-paid customer service representatives make in Sumter, SC?
The top 10% of customer service representatives in the Sumter, SC metro area earn at least $50,750 a year. The top 25% earn $39,100 or more.
What is the starting pay for customer service representatives in Sumter, SC?
Entry-level pay (the 10th percentile) is about $30,360 a year, and a quarter of customer service representatives earn $36,090 or less.
How many customer service representatives work in Sumter, SC?
About 990 customer service representatives are employed in the Sumter, SC metro area, not counting the self-employed.