Customer Service Representative salary in Columbia, SC
Customer Service Representatives in the Columbia, SC metro area earn a median of $37,430 a year ($18.00 an hour), based on BLS data for 10,430 workers.
Pay ranges from $30,000 for the lowest-paid 10% to $54,490 for the top 10%. That is 16% lower than the national median of $44,770. Pay here is 4% lower than the South Carolina statewide median of $38,860. There are 26 customer service representatives per 1,000 jobs here — the job is 1.6× more common than nationally. The average (mean) salary is $40,540, above the median because a few high earners pull it up.
Pay range for customer service representatives in Columbia, SC
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,000 | $14.43 |
| 25th percentile | $35,400 | $17.02 |
| Median | $37,430 | $18.00 |
| 75th percentile | $45,210 | $21.74 |
| 90th percentile (top earners) | $54,490 | $26.20 |
| Average (mean) | $40,540 | $19.49 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,119.17 |
| Semi-monthly (24 a year) | $1,559.58 |
| Biweekly (26 a year) | $1,439.62 |
| Weekly | $719.81 |
| Hourly | $18.00 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Charlotte-Concord-Gastonia, NC-SC | $44,980 | 26,120 |
| Charleston-North Charleston, SC | $44,000 | 7,940 |
| Spartanburg, SC | $42,220 | 2,740 |
| Augusta-Richmond County, GA-SC | $39,570 | 3,620 |
| Sumter, SC | $39,100 | 990 |
| Greenville-Anderson-Greer, SC | $39,010 | 9,430 |
| Hilton Head Island-Bluffton-Port Royal, SC | $37,590 | 1,640 |
| Florence, SC | $37,270 | 1,680 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $36,510 | 2,950 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the South Carolina statewide figures.
Related jobs in Columbia, SC
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $35,530 | $17.08 |
| Hotel, Motel, and Resort Desk Clerks | $29,240 | $14.06 |
| Loan Interviewers and Clerks | $51,270 | $24.65 |
| Eligibility Interviewers, Government Programs | $39,630 | $19.05 |
| Human Resources Assistants, Except Payroll and Timekeeping | $45,410 | $21.83 |
| File Clerk | $37,510 | $18.03 |
| Court, Municipal, and License Clerks | $48,220 | $23.18 |
| Information and Record Clerks, All Other | $50,940 | $24.49 |
| Library Assistants, Clerical | $33,200 | $15.96 |
| Order Clerk | $45,320 | $21.79 |
| Interviewers, Except Eligibility and Loan | $39,170 | $18.83 |
| Brokerage Clerk | $60,620 | $29.15 |
| Office Clerks, General | $38,320 | $18.42 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $45,620 | $21.93 |
More: Office and Administrative Support Occupations · all salaries in Columbia, SC
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Columbia, SC?
The median salary for customer service representatives in the Columbia, SC metro area is $37,430 a year, or $18.00 an hour. Pay ranges from $30,000 for the lowest-paid 10% to $54,490 for the top 10%.
How much do the highest-paid customer service representatives make in Columbia, SC?
The top 10% of customer service representatives in the Columbia, SC metro area earn at least $54,490 a year. The top 25% earn $45,210 or more.
What is the starting pay for customer service representatives in Columbia, SC?
Entry-level pay (the 10th percentile) is about $30,000 a year, and a quarter of customer service representatives earn $35,400 or less.
How many customer service representatives work in Columbia, SC?
About 10,430 customer service representatives are employed in the Columbia, SC metro area, not counting the self-employed.