Customer Service Representative salary in Florence, SC
Customer Service Representatives in the Florence, SC metro area earn a median of $37,270 a year ($17.92 an hour), based on BLS data for 1,680 workers.
Pay ranges from $29,020 for the lowest-paid 10% to $61,690 for the top 10%. That is 17% lower than the national median of $44,770. Pay here is 4% lower than the South Carolina statewide median of $38,860. There are 19 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $41,010, above the median because a few high earners pull it up.
Pay range for customer service representatives in Florence, SC
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,020 | $13.95 |
| 25th percentile | $32,130 | $15.45 |
| Median | $37,270 | $17.92 |
| 75th percentile | $45,550 | $21.90 |
| 90th percentile (top earners) | $61,690 | $29.66 |
| Average (mean) | $41,010 | $19.71 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,105.83 |
| Semi-monthly (24 a year) | $1,552.92 |
| Biweekly (26 a year) | $1,433.46 |
| Weekly | $716.73 |
| Hourly | $17.92 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Charlotte-Concord-Gastonia, NC-SC | $44,980 | 26,120 |
| Charleston-North Charleston, SC | $44,000 | 7,940 |
| Spartanburg, SC | $42,220 | 2,740 |
| Augusta-Richmond County, GA-SC | $39,570 | 3,620 |
| Sumter, SC | $39,100 | 990 |
| Greenville-Anderson-Greer, SC | $39,010 | 9,430 |
| Hilton Head Island-Bluffton-Port Royal, SC | $37,590 | 1,640 |
| Columbia, SC | $37,430 | 10,430 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $36,510 | 2,950 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the South Carolina statewide figures.
Related jobs in Florence, SC
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $33,130 | $15.93 |
| Hotel, Motel, and Resort Desk Clerks | $29,770 | $14.31 |
| Court, Municipal, and License Clerks | $38,240 | $18.39 |
| Eligibility Interviewers, Government Programs | $38,670 | $18.59 |
| Library Assistants, Clerical | $25,040 | $12.04 |
| File Clerk | $36,170 | $17.39 |
| Loan Interviewers and Clerks | $39,720 | $19.10 |
| Office Clerks, General | $33,860 | $16.28 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $42,150 | $20.27 |
| First-Line Supervisors of Office and Administrative Support Workers | $61,750 | $29.69 |
| Medical Secretaries and Administrative Assistants | $37,030 | $17.81 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,300 | $21.78 |
| Shipping, Receiving, and Inventory Clerks | $40,220 | $19.34 |
| Billing and Posting Clerks | $40,520 | $19.48 |
More: Office and Administrative Support Occupations · all salaries in Florence, SC
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Florence, SC?
The median salary for customer service representatives in the Florence, SC metro area is $37,270 a year, or $17.92 an hour. Pay ranges from $29,020 for the lowest-paid 10% to $61,690 for the top 10%.
How much do the highest-paid customer service representatives make in Florence, SC?
The top 10% of customer service representatives in the Florence, SC metro area earn at least $61,690 a year. The top 25% earn $45,550 or more.
What is the starting pay for customer service representatives in Florence, SC?
Entry-level pay (the 10th percentile) is about $29,020 a year, and a quarter of customer service representatives earn $32,130 or less.
How many customer service representatives work in Florence, SC?
About 1,680 customer service representatives are employed in the Florence, SC metro area, not counting the self-employed.