Customer Service Representative salary in Salem, OR
Customer Service Representatives in the Salem, OR metro area earn a median of $47,790 a year ($22.98 an hour), based on BLS data for 2,140 workers.
Pay ranges from $37,300 for the lowest-paid 10% to $70,300 for the top 10%. That is 7% higher than the national median of $44,770. Pay here is 1% higher than the Oregon statewide median of $47,450. There are 11 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.68). The average (mean) salary is $50,270, above the median because a few high earners pull it up.
Pay range for customer service representatives in Salem, OR
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $37,300 | $17.93 |
| 25th percentile | $44,360 | $21.33 |
| Median | $47,790 | $22.98 |
| 75th percentile | $55,660 | $26.76 |
| 90th percentile (top earners) | $70,300 | $33.80 |
| Average (mean) | $50,270 | $24.17 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,982.50 |
| Semi-monthly (24 a year) | $1,991.25 |
| Biweekly (26 a year) | $1,838.08 |
| Weekly | $919.04 |
| Hourly | $22.98 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Portland-Vancouver-Hillsboro, OR-WA | $48,650 | 12,720 |
| Bend, OR | $46,390 | 880 |
| Eugene-Springfield, OR | $45,880 | 1,570 |
| Medford, OR | $45,630 | 690 |
| Grants Pass, OR | $45,490 | 220 |
| Albany, OR | $45,080 | 330 |
| Corvallis, OR | $44,520 | 300 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Oregon statewide figures.
Related jobs in Salem, OR
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $38,510 | $18.52 |
| Information and Record Clerks, All Other | $46,870 | $22.53 |
| Court, Municipal, and License Clerks | $62,830 | $30.21 |
| Interviewers, Except Eligibility and Loan | $49,810 | $23.95 |
| Eligibility Interviewers, Government Programs | $55,660 | $26.76 |
| Hotel, Motel, and Resort Desk Clerks | $37,170 | $17.87 |
| Human Resources Assistants, Except Payroll and Timekeeping | $54,040 | $25.98 |
| File Clerk | $50,390 | $24.23 |
| Loan Interviewers and Clerks | $52,580 | $25.28 |
| New Accounts Clerk | $49,560 | $23.83 |
| Order Clerk | $47,730 | $22.95 |
| Library Assistants, Clerical | $38,420 | $18.47 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $55,660 | $26.76 |
| Office Clerks, General | $50,650 | $24.35 |
More: Office and Administrative Support Occupations · all salaries in Salem, OR
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Salem, OR?
The median salary for customer service representatives in the Salem, OR metro area is $47,790 a year, or $22.98 an hour. Pay ranges from $37,300 for the lowest-paid 10% to $70,300 for the top 10%.
How much do the highest-paid customer service representatives make in Salem, OR?
The top 10% of customer service representatives in the Salem, OR metro area earn at least $70,300 a year. The top 25% earn $55,660 or more.
What is the starting pay for customer service representatives in Salem, OR?
Entry-level pay (the 10th percentile) is about $37,300 a year, and a quarter of customer service representatives earn $44,360 or less.
How many customer service representatives work in Salem, OR?
About 2,140 customer service representatives are employed in the Salem, OR metro area, not counting the self-employed.