Customer Service Representative salary in Albany, OR
Customer Service Representatives in the Albany, OR metro area earn a median of $45,080 a year ($21.67 an hour), based on BLS data for 330 workers.
Pay ranges from $33,420 for the lowest-paid 10% to $62,010 for the top 10%. That is 1% higher than the national median of $44,770. Pay here is 5% lower than the Oregon statewide median of $47,450. There are 7.1 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.42). The average (mean) salary is $46,050, above the median because a few high earners pull it up.
Pay range for customer service representatives in Albany, OR
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $33,420 | $16.07 |
| 25th percentile | $37,810 | $18.18 |
| Median | $45,080 | $21.67 |
| 75th percentile | $50,770 | $24.41 |
| 90th percentile (top earners) | $62,010 | $29.81 |
| Average (mean) | $46,050 | $22.14 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,756.67 |
| Semi-monthly (24 a year) | $1,878.33 |
| Biweekly (26 a year) | $1,733.85 |
| Weekly | $866.92 |
| Hourly | $21.67 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Portland-Vancouver-Hillsboro, OR-WA | $48,650 | 12,720 |
| Salem, OR | $47,790 | 2,140 |
| Bend, OR | $46,390 | 880 |
| Eugene-Springfield, OR | $45,880 | 1,570 |
| Medford, OR | $45,630 | 690 |
| Grants Pass, OR | $45,490 | 220 |
| Corvallis, OR | $44,520 | 300 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Oregon statewide figures.
Related jobs in Albany, OR
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $39,300 | $18.90 |
| Information and Record Clerks, All Other | $40,780 | $19.61 |
| Eligibility Interviewers, Government Programs | $61,670 | $29.65 |
| Hotel, Motel, and Resort Desk Clerks | $35,930 | $17.27 |
| Court, Municipal, and License Clerks | $59,370 | $28.54 |
| New Accounts Clerk | $47,860 | $23.01 |
| Order Clerk | $52,190 | $25.09 |
| Office Clerks, General | $48,360 | $23.25 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,600 | $22.88 |
| Bookkeeping, Accounting, and Auditing Clerks | $50,820 | $24.43 |
| Medical Secretaries and Administrative Assistants | $51,650 | $24.83 |
| Shipping, Receiving, and Inventory Clerks | $49,820 | $23.95 |
| First-Line Supervisors of Office and Administrative Support Workers | $67,710 | $32.55 |
| Dispatchers, Except Police, Fire, and Ambulance | $48,310 | $23.23 |
More: Office and Administrative Support Occupations · all salaries in Albany, OR
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Albany, OR?
The median salary for customer service representatives in the Albany, OR metro area is $45,080 a year, or $21.67 an hour. Pay ranges from $33,420 for the lowest-paid 10% to $62,010 for the top 10%.
How much do the highest-paid customer service representatives make in Albany, OR?
The top 10% of customer service representatives in the Albany, OR metro area earn at least $62,010 a year. The top 25% earn $50,770 or more.
What is the starting pay for customer service representatives in Albany, OR?
Entry-level pay (the 10th percentile) is about $33,420 a year, and a quarter of customer service representatives earn $37,810 or less.
How many customer service representatives work in Albany, OR?
About 330 customer service representatives are employed in the Albany, OR metro area, not counting the self-employed.