Customer Service Representative salary in Eugene-Springfield, OR
Customer Service Representatives in the Eugene-Springfield, OR metro area earn a median of $45,880 a year ($22.06 an hour), based on BLS data for 1,570 workers.
Pay ranges from $34,250 for the lowest-paid 10% to $63,830 for the top 10%. That is 2% higher than the national median of $44,770. Pay here is 3% lower than the Oregon statewide median of $47,450. There are 9.9 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.59). The average (mean) salary is $48,000, above the median because a few high earners pull it up.
Pay range for customer service representatives in Eugene-Springfield, OR
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $34,250 | $16.47 |
| 25th percentile | $39,050 | $18.77 |
| Median | $45,880 | $22.06 |
| 75th percentile | $54,180 | $26.05 |
| 90th percentile (top earners) | $63,830 | $30.69 |
| Average (mean) | $48,000 | $23.08 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,823.33 |
| Semi-monthly (24 a year) | $1,911.67 |
| Biweekly (26 a year) | $1,764.62 |
| Weekly | $882.31 |
| Hourly | $22.06 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Portland-Vancouver-Hillsboro, OR-WA | $48,650 | 12,720 |
| Salem, OR | $47,790 | 2,140 |
| Bend, OR | $46,390 | 880 |
| Medford, OR | $45,630 | 690 |
| Grants Pass, OR | $45,490 | 220 |
| Albany, OR | $45,080 | 330 |
| Corvallis, OR | $44,520 | 300 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Oregon statewide figures.
Related jobs in Eugene-Springfield, OR
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $37,510 | $18.03 |
| Information and Record Clerks, All Other | $45,360 | $21.81 |
| Hotel, Motel, and Resort Desk Clerks | $35,690 | $17.16 |
| Loan Interviewers and Clerks | $54,080 | $26.00 |
| Eligibility Interviewers, Government Programs | $55,660 | $26.76 |
| New Accounts Clerk | $47,790 | $22.97 |
| Court, Municipal, and License Clerks | $59,930 | $28.81 |
| File Clerk | $47,230 | $22.71 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $35,900 | $17.26 |
| Order Clerk | $45,490 | $21.87 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,690 | $23.41 |
| Library Assistants, Clerical | $45,500 | $21.88 |
| Brokerage Clerk | $62,890 | $30.24 |
| Office Clerks, General | $48,320 | $23.23 |
More: Office and Administrative Support Occupations · all salaries in Eugene-Springfield, OR
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Eugene-Springfield, OR?
The median salary for customer service representatives in the Eugene-Springfield, OR metro area is $45,880 a year, or $22.06 an hour. Pay ranges from $34,250 for the lowest-paid 10% to $63,830 for the top 10%.
How much do the highest-paid customer service representatives make in Eugene-Springfield, OR?
The top 10% of customer service representatives in the Eugene-Springfield, OR metro area earn at least $63,830 a year. The top 25% earn $54,180 or more.
What is the starting pay for customer service representatives in Eugene-Springfield, OR?
Entry-level pay (the 10th percentile) is about $34,250 a year, and a quarter of customer service representatives earn $39,050 or less.
How many customer service representatives work in Eugene-Springfield, OR?
About 1,570 customer service representatives are employed in the Eugene-Springfield, OR metro area, not counting the self-employed.