Customer Service Representative salary in Monroe, LA
Customer Service Representatives in the Monroe, LA metro area earn a median of $34,520 a year ($16.59 an hour), based on BLS data for 1,110 workers.
Pay ranges from $26,640 for the lowest-paid 10% to $48,190 for the top 10%. That is 23% lower than the national median of $44,770. Pay here is 8% lower than the Louisiana statewide median of $37,330. There are 13 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.76). The average (mean) salary is $36,210, above the median because a few high earners pull it up.
Pay range for customer service representatives in Monroe, LA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $26,640 | $12.81 |
| 25th percentile | $29,260 | $14.07 |
| Median | $34,520 | $16.59 |
| 75th percentile | $40,340 | $19.40 |
| 90th percentile (top earners) | $48,190 | $23.17 |
| Average (mean) | $36,210 | $17.41 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $2,876.67 |
| Semi-monthly (24 a year) | $1,438.33 |
| Biweekly (26 a year) | $1,327.69 |
| Weekly | $663.85 |
| Hourly | $16.59 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New Orleans-Metairie, LA | $39,300 | 5,600 |
| Baton Rouge, LA | $38,760 | 5,750 |
| Slidell-Mandeville-Covington, LA | $37,270 | 1,490 |
| Alexandria, LA | $37,070 | 770 |
| Lafayette, LA | $36,820 | 2,140 |
| Shreveport-Bossier City, LA | $36,440 | 2,760 |
| Houma-Bayou Cane-Thibodaux, LA | $35,930 | 720 |
| Lake Charles, LA | $35,080 | 1,090 |
| Hammond, LA | $34,950 | 570 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Louisiana statewide figures.
Related jobs in Monroe, LA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,250 | $15.02 |
| Loan Interviewers and Clerks | $48,410 | $23.27 |
| Court, Municipal, and License Clerks | $46,750 | $22.48 |
| Hotel, Motel, and Resort Desk Clerks | $23,950 | $11.52 |
| Interviewers, Except Eligibility and Loan | $36,570 | $17.58 |
| Eligibility Interviewers, Government Programs | $42,710 | $20.54 |
| Information and Record Clerks, All Other | $37,320 | $17.94 |
| Library Assistants, Clerical | $21,850 | $10.51 |
| Order Clerk | $29,070 | $13.98 |
| File Clerk | $27,080 | $13.02 |
| Office Clerks, General | $30,280 | $14.56 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $37,320 | $17.94 |
| First-Line Supervisors of Office and Administrative Support Workers | $51,530 | $24.78 |
| Bookkeeping, Accounting, and Auditing Clerks | $41,970 | $20.18 |
More: Office and Administrative Support Occupations · all salaries in Monroe, LA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Monroe, LA?
The median salary for customer service representatives in the Monroe, LA metro area is $34,520 a year, or $16.59 an hour. Pay ranges from $26,640 for the lowest-paid 10% to $48,190 for the top 10%.
How much do the highest-paid customer service representatives make in Monroe, LA?
The top 10% of customer service representatives in the Monroe, LA metro area earn at least $48,190 a year. The top 25% earn $40,340 or more.
What is the starting pay for customer service representatives in Monroe, LA?
Entry-level pay (the 10th percentile) is about $26,640 a year, and a quarter of customer service representatives earn $29,260 or less.
How many customer service representatives work in Monroe, LA?
About 1,110 customer service representatives are employed in the Monroe, LA metro area, not counting the self-employed.