Customer Service Representative salary in Lake Charles, LA
Customer Service Representatives in the Lake Charles, LA metro area earn a median of $35,080 a year ($16.86 an hour), based on BLS data for 1,090 workers.
Pay ranges from $25,700 for the lowest-paid 10% to $48,000 for the top 10%. That is 22% lower than the national median of $44,770. Pay here is 6% lower than the Louisiana statewide median of $37,330. There are 11 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.64). The average (mean) salary is $36,730, above the median because a few high earners pull it up.
Pay range for customer service representatives in Lake Charles, LA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $25,700 | $12.36 |
| 25th percentile | $31,460 | $15.13 |
| Median | $35,080 | $16.86 |
| 75th percentile | $40,960 | $19.69 |
| 90th percentile (top earners) | $48,000 | $23.08 |
| Average (mean) | $36,730 | $17.66 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $2,923.33 |
| Semi-monthly (24 a year) | $1,461.67 |
| Biweekly (26 a year) | $1,349.23 |
| Weekly | $674.62 |
| Hourly | $16.86 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New Orleans-Metairie, LA | $39,300 | 5,600 |
| Baton Rouge, LA | $38,760 | 5,750 |
| Slidell-Mandeville-Covington, LA | $37,270 | 1,490 |
| Alexandria, LA | $37,070 | 770 |
| Lafayette, LA | $36,820 | 2,140 |
| Shreveport-Bossier City, LA | $36,440 | 2,760 |
| Houma-Bayou Cane-Thibodaux, LA | $35,930 | 720 |
| Hammond, LA | $34,950 | 570 |
| Monroe, LA | $34,520 | 1,110 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Louisiana statewide figures.
Related jobs in Lake Charles, LA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,620 | $15.20 |
| Hotel, Motel, and Resort Desk Clerks | $27,570 | $13.26 |
| Interviewers, Except Eligibility and Loan | $35,340 | $16.99 |
| Loan Interviewers and Clerks | $44,830 | $21.55 |
| Information and Record Clerks, All Other | $36,820 | $17.70 |
| File Clerk | $27,680 | $13.31 |
| Court, Municipal, and License Clerks | $46,660 | $22.43 |
| Office Clerks, General | $31,630 | $15.21 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $40,260 | $19.36 |
| First-Line Supervisors of Office and Administrative Support Workers | $54,960 | $26.42 |
| Bookkeeping, Accounting, and Auditing Clerks | $44,550 | $21.42 |
| Shipping, Receiving, and Inventory Clerks | $37,010 | $17.80 |
| Postal Service Mail Carrier | $58,510 | $28.13 |
| Teller | $35,360 | $17.00 |
More: Office and Administrative Support Occupations · all salaries in Lake Charles, LA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Lake Charles, LA?
The median salary for customer service representatives in the Lake Charles, LA metro area is $35,080 a year, or $16.86 an hour. Pay ranges from $25,700 for the lowest-paid 10% to $48,000 for the top 10%.
How much do the highest-paid customer service representatives make in Lake Charles, LA?
The top 10% of customer service representatives in the Lake Charles, LA metro area earn at least $48,000 a year. The top 25% earn $40,960 or more.
What is the starting pay for customer service representatives in Lake Charles, LA?
Entry-level pay (the 10th percentile) is about $25,700 a year, and a quarter of customer service representatives earn $31,460 or less.
How many customer service representatives work in Lake Charles, LA?
About 1,090 customer service representatives are employed in the Lake Charles, LA metro area, not counting the self-employed.