Customer Service Representative salary in Lafayette, LA
Customer Service Representatives in the Lafayette, LA metro area earn a median of $36,820 a year ($17.70 an hour), based on BLS data for 2,140 workers.
Pay ranges from $25,360 for the lowest-paid 10% to $50,070 for the top 10%. That is 18% lower than the national median of $44,770. Pay here is 1% lower than the Louisiana statewide median of $37,330. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.72). The average (mean) salary is $38,920, above the median because a few high earners pull it up.
Pay range for customer service representatives in Lafayette, LA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $25,360 | $12.19 |
| 25th percentile | $31,250 | $15.03 |
| Median | $36,820 | $17.70 |
| 75th percentile | $46,320 | $22.27 |
| 90th percentile (top earners) | $50,070 | $24.07 |
| Average (mean) | $38,920 | $18.71 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,068.33 |
| Semi-monthly (24 a year) | $1,534.17 |
| Biweekly (26 a year) | $1,416.15 |
| Weekly | $708.08 |
| Hourly | $17.70 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New Orleans-Metairie, LA | $39,300 | 5,600 |
| Baton Rouge, LA | $38,760 | 5,750 |
| Slidell-Mandeville-Covington, LA | $37,270 | 1,490 |
| Alexandria, LA | $37,070 | 770 |
| Shreveport-Bossier City, LA | $36,440 | 2,760 |
| Houma-Bayou Cane-Thibodaux, LA | $35,930 | 720 |
| Lake Charles, LA | $35,080 | 1,090 |
| Hammond, LA | $34,950 | 570 |
| Monroe, LA | $34,520 | 1,110 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Louisiana statewide figures.
Related jobs in Lafayette, LA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $30,170 | $14.51 |
| Interviewers, Except Eligibility and Loan | $37,980 | $18.26 |
| Hotel, Motel, and Resort Desk Clerks | $26,000 | $12.50 |
| Loan Interviewers and Clerks | $43,600 | $20.96 |
| Information and Record Clerks, All Other | $41,660 | $20.03 |
| Human Resources Assistants, Except Payroll and Timekeeping | $44,770 | $21.52 |
| Order Clerk | $37,750 | $18.15 |
| File Clerk | $31,760 | $15.27 |
| Court, Municipal, and License Clerks | $44,300 | $21.30 |
| Office Clerks, General | $34,510 | $16.59 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $38,060 | $18.30 |
| Bookkeeping, Accounting, and Auditing Clerks | $38,910 | $18.71 |
| First-Line Supervisors of Office and Administrative Support Workers | $51,630 | $24.82 |
| Shipping, Receiving, and Inventory Clerks | $40,080 | $19.27 |
More: Office and Administrative Support Occupations · all salaries in Lafayette, LA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Lafayette, LA?
The median salary for customer service representatives in the Lafayette, LA metro area is $36,820 a year, or $17.70 an hour. Pay ranges from $25,360 for the lowest-paid 10% to $50,070 for the top 10%.
How much do the highest-paid customer service representatives make in Lafayette, LA?
The top 10% of customer service representatives in the Lafayette, LA metro area earn at least $50,070 a year. The top 25% earn $46,320 or more.
What is the starting pay for customer service representatives in Lafayette, LA?
Entry-level pay (the 10th percentile) is about $25,360 a year, and a quarter of customer service representatives earn $31,250 or less.
How many customer service representatives work in Lafayette, LA?
About 2,140 customer service representatives are employed in the Lafayette, LA metro area, not counting the self-employed.