Customer Service Representative salary in Mississippi
Customer Service Representatives in Mississippi earn a median of $36,380 a year ($17.49 an hour), based on BLS data for 20,860 workers.
Pay ranges from $28,970 for the lowest-paid 10% to $49,540 for the top 10%. That is 19% lower than the national median of $44,770. Mississippi ranks 51st of 51 states for customer service representatives pay. There are 18 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $38,820, above the median because a few high earners pull it up.
Pay range for customer service representatives in Mississippi
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $28,970 | $13.93 |
| 25th percentile | $31,520 | $15.16 |
| Median | $36,380 | $17.49 |
| 75th percentile | $44,510 | $21.40 |
| 90th percentile (top earners) | $49,540 | $23.82 |
| Average (mean) | $38,820 | $18.66 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,031.67 |
| Semi-monthly (24 a year) | $1,515.83 |
| Biweekly (26 a year) | $1,399.23 |
| Weekly | $699.62 |
| Hourly | $17.49 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in cities in Mississippi
| Metro area | Median salary | Workers |
|---|---|---|
| Memphis, TN-MS-AR | $44,090 | 9,360 |
| Jackson, MS | $37,850 | 4,270 |
| Gulfport-Biloxi, MS | $37,540 | 2,270 |
| Hattiesburg, MS | $36,700 | 1,280 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
Related jobs in Mississippi
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,160 | $14.98 |
| Hotel, Motel, and Resort Desk Clerks | $27,300 | $13.12 |
| Court, Municipal, and License Clerks | $37,210 | $17.89 |
| Interviewers, Except Eligibility and Loan | $35,110 | $16.88 |
| Loan Interviewers and Clerks | $39,120 | $18.81 |
| Eligibility Interviewers, Government Programs | $36,840 | $17.71 |
| Human Resources Assistants, Except Payroll and Timekeeping | $44,780 | $21.53 |
| Information and Record Clerks, All Other | $49,440 | $23.77 |
| Order Clerk | $43,040 | $20.69 |
| Library Assistants, Clerical | $28,110 | $13.52 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $37,730 | $18.14 |
| New Accounts Clerk | $40,910 | $19.67 |
| Credit Authorizers, Checkers, and Clerks | $39,040 | $18.77 |
| Brokerage Clerk | $58,200 | $27.98 |
More: Office and Administrative Support Occupations · all salaries in Mississippi
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Mississippi?
The median salary for customer service representatives in Mississippi is $36,380 a year, or $17.49 an hour. Pay ranges from $28,970 for the lowest-paid 10% to $49,540 for the top 10%.
How much do the highest-paid customer service representatives make in Mississippi?
The top 10% of customer service representatives in Mississippi earn at least $49,540 a year. The top 25% earn $44,510 or more.
What is the starting pay for customer service representatives in Mississippi?
Entry-level pay (the 10th percentile) is about $28,970 a year, and a quarter of customer service representatives earn $31,520 or less.
How many customer service representatives work in Mississippi?
About 20,860 customer service representatives are employed in Mississippi, not counting the self-employed.