Customer Service Representative salary in Waco, TX
Customer Service Representatives in the Waco, TX metro area earn a median of $38,810 a year ($18.66 an hour), based on BLS data for 3,260 workers.
Pay ranges from $27,910 for the lowest-paid 10% to $55,350 for the top 10%. That is 13% lower than the national median of $44,770. Pay here is 4% lower than the Texas statewide median of $40,420. There are 25 customer service representatives per 1,000 jobs here — the job is 1.5× more common than nationally. The average (mean) salary is $40,380, above the median because a few high earners pull it up.
Pay range for customer service representatives in Waco, TX
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $27,910 | $13.42 |
| 25th percentile | $33,440 | $16.08 |
| Median | $38,810 | $18.66 |
| 75th percentile | $45,690 | $21.96 |
| 90th percentile (top earners) | $55,350 | $26.61 |
| Average (mean) | $40,380 | $19.41 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,234.17 |
| Semi-monthly (24 a year) | $1,617.08 |
| Biweekly (26 a year) | $1,492.69 |
| Weekly | $746.35 |
| Hourly | $18.66 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | $44,990 | 96,930 |
| Midland, TX | $44,890 | 1,340 |
| Austin-Round Rock-San Marcos, TX | $43,720 | 32,690 |
| San Antonio-New Braunfels, TX | $42,720 | 34,730 |
| Houston-Pasadena-The Woodlands, TX | $40,380 | 65,510 |
| Odessa, TX | $39,270 | 1,150 |
| Amarillo, TX | $38,990 | 2,280 |
| Brownsville-Harlingen, TX | $38,350 | 4,880 |
| Killeen-Temple, TX | $38,280 | 2,670 |
| Beaumont-Port Arthur, TX | $37,980 | 2,560 |
| Longview, TX | $37,850 | 1,570 |
| Tyler, TX | $37,720 | 1,680 |
| El Paso, TX | $37,640 | 10,680 |
| Victoria, TX | $37,440 | 570 |
| College Station-Bryan, TX | $37,190 | 2,500 |
| Sherman-Denison, TX | $37,090 | 840 |
| Corpus Christi, TX | $37,070 | 3,280 |
| Abilene, TX | $36,830 | 2,550 |
| Wichita Falls, TX | $36,370 | 910 |
| Texarkana, TX-AR | $36,090 | 740 |
| San Angelo, TX | $36,080 | 1,270 |
| Lubbock, TX | $35,940 | 3,830 |
| McAllen-Edinburg-Mission, TX | $35,830 | 8,270 |
| Eagle Pass, TX | $35,820 | 200 |
| Laredo, TX | $34,420 | 2,060 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Texas statewide figures.
Related jobs in Waco, TX
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $32,810 | $15.77 |
| Hotel, Motel, and Resort Desk Clerks | $28,640 | $13.77 |
| Eligibility Interviewers, Government Programs | $52,440 | $25.21 |
| Court, Municipal, and License Clerks | $44,930 | $21.60 |
| File Clerk | $38,500 | $18.51 |
| Loan Interviewers and Clerks | $47,750 | $22.96 |
| Interviewers, Except Eligibility and Loan | $41,030 | $19.72 |
| Human Resources Assistants, Except Payroll and Timekeeping | $44,790 | $21.53 |
| New Accounts Clerk | $40,950 | $19.69 |
| Order Clerk | $48,400 | $23.27 |
| Office Clerks, General | $38,270 | $18.40 |
| First-Line Supervisors of Office and Administrative Support Workers | $59,990 | $28.84 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $43,310 | $20.82 |
| Bookkeeping, Accounting, and Auditing Clerks | $46,290 | $22.25 |
More: Office and Administrative Support Occupations · all salaries in Waco, TX
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Waco, TX?
The median salary for customer service representatives in the Waco, TX metro area is $38,810 a year, or $18.66 an hour. Pay ranges from $27,910 for the lowest-paid 10% to $55,350 for the top 10%.
How much do the highest-paid customer service representatives make in Waco, TX?
The top 10% of customer service representatives in the Waco, TX metro area earn at least $55,350 a year. The top 25% earn $45,690 or more.
What is the starting pay for customer service representatives in Waco, TX?
Entry-level pay (the 10th percentile) is about $27,910 a year, and a quarter of customer service representatives earn $33,440 or less.
How many customer service representatives work in Waco, TX?
About 3,260 customer service representatives are employed in the Waco, TX metro area, not counting the self-employed.