Customer Service Representative salary in El Paso, TX
Customer Service Representatives in the El Paso, TX metro area earn a median of $37,640 a year ($18.10 an hour), based on BLS data for 10,680 workers.
Pay ranges from $28,550 for the lowest-paid 10% to $47,360 for the top 10%. That is 16% lower than the national median of $44,770. Pay here is 7% lower than the Texas statewide median of $40,420. There are 31 customer service representatives per 1,000 jobs here — the job is 1.9× more common than nationally. The average (mean) salary is $38,140, above the median because a few high earners pull it up.
Pay range for customer service representatives in El Paso, TX
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $28,550 | $13.73 |
| 25th percentile | $31,090 | $14.95 |
| Median | $37,640 | $18.10 |
| 75th percentile | $40,790 | $19.61 |
| 90th percentile (top earners) | $47,360 | $22.77 |
| Average (mean) | $38,140 | $18.34 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,136.67 |
| Semi-monthly (24 a year) | $1,568.33 |
| Biweekly (26 a year) | $1,447.69 |
| Weekly | $723.85 |
| Hourly | $18.10 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | $44,990 | 96,930 |
| Midland, TX | $44,890 | 1,340 |
| Austin-Round Rock-San Marcos, TX | $43,720 | 32,690 |
| San Antonio-New Braunfels, TX | $42,720 | 34,730 |
| Houston-Pasadena-The Woodlands, TX | $40,380 | 65,510 |
| Odessa, TX | $39,270 | 1,150 |
| Amarillo, TX | $38,990 | 2,280 |
| Waco, TX | $38,810 | 3,260 |
| Brownsville-Harlingen, TX | $38,350 | 4,880 |
| Killeen-Temple, TX | $38,280 | 2,670 |
| Beaumont-Port Arthur, TX | $37,980 | 2,560 |
| Longview, TX | $37,850 | 1,570 |
| Tyler, TX | $37,720 | 1,680 |
| Victoria, TX | $37,440 | 570 |
| College Station-Bryan, TX | $37,190 | 2,500 |
| Sherman-Denison, TX | $37,090 | 840 |
| Corpus Christi, TX | $37,070 | 3,280 |
| Abilene, TX | $36,830 | 2,550 |
| Wichita Falls, TX | $36,370 | 910 |
| Texarkana, TX-AR | $36,090 | 740 |
| San Angelo, TX | $36,080 | 1,270 |
| Lubbock, TX | $35,940 | 3,830 |
| McAllen-Edinburg-Mission, TX | $35,830 | 8,270 |
| Eagle Pass, TX | $35,820 | 200 |
| Laredo, TX | $34,420 | 2,060 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Texas statewide figures.
Related jobs in El Paso, TX
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $29,460 | $14.16 |
| Eligibility Interviewers, Government Programs | $45,620 | $21.93 |
| Information and Record Clerks, All Other | $46,450 | $22.33 |
| Hotel, Motel, and Resort Desk Clerks | $27,810 | $13.37 |
| File Clerk | $34,640 | $16.65 |
| Interviewers, Except Eligibility and Loan | $36,390 | $17.50 |
| Court, Municipal, and License Clerks | $42,300 | $20.34 |
| Loan Interviewers and Clerks | $43,770 | $21.04 |
| Human Resources Assistants, Except Payroll and Timekeeping | $45,020 | $21.64 |
| Order Clerk | $37,280 | $17.92 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $34,470 | $16.57 |
| Library Assistants, Clerical | $28,350 | $13.63 |
| New Accounts Clerk | $44,460 | $21.38 |
| Office Clerks, General | $34,380 | $16.53 |
More: Office and Administrative Support Occupations · all salaries in El Paso, TX
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in El Paso, TX?
The median salary for customer service representatives in the El Paso, TX metro area is $37,640 a year, or $18.10 an hour. Pay ranges from $28,550 for the lowest-paid 10% to $47,360 for the top 10%.
How much do the highest-paid customer service representatives make in El Paso, TX?
The top 10% of customer service representatives in the El Paso, TX metro area earn at least $47,360 a year. The top 25% earn $40,790 or more.
What is the starting pay for customer service representatives in El Paso, TX?
Entry-level pay (the 10th percentile) is about $28,550 a year, and a quarter of customer service representatives earn $31,090 or less.
How many customer service representatives work in El Paso, TX?
About 10,680 customer service representatives are employed in the El Paso, TX metro area, not counting the self-employed.