Customer Service Representative salary in Twin Falls, ID
Customer Service Representatives in the Twin Falls, ID metro area earn a median of $38,830 a year ($18.67 an hour), based on BLS data for 750 workers.
Pay ranges from $27,320 for the lowest-paid 10% to $57,990 for the top 10%. That is 13% lower than the national median of $44,770. Pay here is 10% lower than the Idaho statewide median of $43,200. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $41,520, above the median because a few high earners pull it up.
Pay range for customer service representatives in Twin Falls, ID
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $27,320 | $13.13 |
| 25th percentile | $33,790 | $16.25 |
| Median | $38,830 | $18.67 |
| 75th percentile | $46,630 | $22.42 |
| 90th percentile (top earners) | $57,990 | $27.88 |
| Average (mean) | $41,520 | $19.96 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,235.83 |
| Semi-monthly (24 a year) | $1,617.92 |
| Biweekly (26 a year) | $1,493.46 |
| Weekly | $746.73 |
| Hourly | $18.67 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Boise City, ID | $46,640 | 9,460 |
| Coeur d'Alene, ID | $43,750 | 1,380 |
| Lewiston, ID-WA | $40,700 | 570 |
| Idaho Falls, ID | $40,060 | 1,710 |
| Pocatello, ID | $37,940 | 1,130 |
| Logan, UT-ID | $37,330 | 1,460 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Idaho statewide figures.
Related jobs in Twin Falls, ID
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,260 | $17.43 |
| Court, Municipal, and License Clerks | $48,150 | $23.15 |
| Hotel, Motel, and Resort Desk Clerks | $29,680 | $14.27 |
| Loan Interviewers and Clerks | $46,810 | $22.51 |
| Library Assistants, Clerical | $36,230 | $17.42 |
| Office Clerks, General | $42,090 | $20.24 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,410 | $21.83 |
| First-Line Supervisors of Office and Administrative Support Workers | $57,860 | $27.82 |
| Shipping, Receiving, and Inventory Clerks | $45,060 | $21.66 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $39,240 | $18.87 |
| Medical Secretaries and Administrative Assistants | $45,470 | $21.86 |
| Billing and Posting Clerks | $44,700 | $21.49 |
| Teller | $38,000 | $18.27 |
| Dispatchers, Except Police, Fire, and Ambulance | $54,740 | $26.32 |
More: Office and Administrative Support Occupations · all salaries in Twin Falls, ID
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Twin Falls, ID?
The median salary for customer service representatives in the Twin Falls, ID metro area is $38,830 a year, or $18.67 an hour. Pay ranges from $27,320 for the lowest-paid 10% to $57,990 for the top 10%.
How much do the highest-paid customer service representatives make in Twin Falls, ID?
The top 10% of customer service representatives in the Twin Falls, ID metro area earn at least $57,990 a year. The top 25% earn $46,630 or more.
What is the starting pay for customer service representatives in Twin Falls, ID?
Entry-level pay (the 10th percentile) is about $27,320 a year, and a quarter of customer service representatives earn $33,790 or less.
How many customer service representatives work in Twin Falls, ID?
About 750 customer service representatives are employed in the Twin Falls, ID metro area, not counting the self-employed.