Customer Service Representative salary in Salisbury, MD
Customer Service Representatives in the Salisbury, MD metro area earn a median of $37,260 a year ($17.91 an hour), based on BLS data for 810 workers.
Pay ranges from $31,200 for the lowest-paid 10% to $57,260 for the top 10%. That is 17% lower than the national median of $44,770. Pay here is 13% lower than the Maryland statewide median of $42,830. There are 15 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $41,660, above the median because a few high earners pull it up.
Pay range for customer service representatives in Salisbury, MD
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,200 | $15.00 |
| 25th percentile | $33,240 | $15.98 |
| Median | $37,260 | $17.91 |
| 75th percentile | $46,200 | $22.21 |
| 90th percentile (top earners) | $57,260 | $27.53 |
| Average (mean) | $41,660 | $20.03 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,105 |
| Semi-monthly (24 a year) | $1,552.50 |
| Biweekly (26 a year) | $1,433.08 |
| Weekly | $716.54 |
| Hourly | $17.91 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | 41,740 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $46,220 | 36,750 |
| Baltimore-Columbia-Towson, MD | $42,850 | 17,480 |
| Hagerstown-Martinsburg, MD-WV | $38,200 | 1,480 |
| Lexington Park, MD | $36,460 | 660 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Maryland statewide figures.
Related jobs in Salisbury, MD
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,210 | $17.41 |
| Eligibility Interviewers, Government Programs | $53,920 | $25.92 |
| Interviewers, Except Eligibility and Loan | $46,390 | $22.31 |
| Hotel, Motel, and Resort Desk Clerks | $31,750 | $15.27 |
| Court, Municipal, and License Clerks | $57,480 | $27.63 |
| Human Resources Assistants, Except Payroll and Timekeeping | $50,920 | $24.48 |
| Information and Record Clerks, All Other | $44,570 | $21.43 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,140 | $22.66 |
| First-Line Supervisors of Office and Administrative Support Workers | $64,370 | $30.95 |
| Office Clerks, General | $46,500 | $22.36 |
| Medical Secretaries and Administrative Assistants | $43,710 | $21.02 |
| Bookkeeping, Accounting, and Auditing Clerks | $49,540 | $23.82 |
| Shipping, Receiving, and Inventory Clerks | $38,070 | $18.30 |
| Executive Secretaries and Executive Administrative Assistants | $66,020 | $31.74 |
More: Office and Administrative Support Occupations · all salaries in Salisbury, MD
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Salisbury, MD?
The median salary for customer service representatives in the Salisbury, MD metro area is $37,260 a year, or $17.91 an hour. Pay ranges from $31,200 for the lowest-paid 10% to $57,260 for the top 10%.
How much do the highest-paid customer service representatives make in Salisbury, MD?
The top 10% of customer service representatives in the Salisbury, MD metro area earn at least $57,260 a year. The top 25% earn $46,200 or more.
What is the starting pay for customer service representatives in Salisbury, MD?
Entry-level pay (the 10th percentile) is about $31,200 a year, and a quarter of customer service representatives earn $33,240 or less.
How many customer service representatives work in Salisbury, MD?
About 810 customer service representatives are employed in the Salisbury, MD metro area, not counting the self-employed.